Position: Human Resources Business Partner, Ecosystem Operations

Position Location: Remote - work virtually from anywhere in the United States

Job Summary

The Human Resources Business Partner (HRBP) serves as a trusted advisor and strategic partner to leaders and employees across the QC Servion Ecosystem's operating companies, including Galtra Solutions, AI2IO, Fluid2Chip, CEQEL Critical Commissioning, and 2AI-DC Integrators. This role is responsible for aligning people strategies with business objectives while supporting a diverse workforce across engineering, construction, commissioning, technology, manufacturing, and corporate functions.

Operating in a fast-paced, results-driven environment, the Human Resources Business Partner (HRBP) will combine strategic insight with hands-on execution, leveraging HR metrics to inform decisions and deliver measurable business impact. The ideal candidate is highly agile, organized, and proactive, with the ability to build strong relationships, establish credibility with leaders, and navigate complex organizational challenges across multiple businesses.

The Human Resources Business Partner (HRBP) is an experienced HR professional who thrives in a dynamic, fast-paced environment and can balance strategic priorities with hands-on execution. This role requires a highly agile, proactive, and organized individual who can effectively navigate evolving business needs while maintaining a strong focus on delivering results.

Through proactive engagement, clear communication, and a strong understanding of the business, this individual must establish credibility and trust with leaders and employees by serving as a responsive, dependable, and strategic partner who fosters collaboration, influences decision-making, and helps drive organizational effectiveness.

Essential Functions

Operational HR & Compliance (40%)

• Serve as the primary HR partner for assigned companies and business leaders across the QC Ecosystem of companies.

• Partner with managers to address employee relations matters, performance concerns, workplace investigations, corrective actions, and conflict resolution.

• Support managers in implementing performance improvement plans and documenting employee relations matters.

• Maintain current knowledge of Employee Handbook, Operations Manual and Environmental Health & Safety Manual.

• Maintain compliance with federal, state and local employment laws, and regulations while mitigating organizational risk.

• Ensure employment documentation and records are accurate, secure, and audit-ready.

• Recommend and implement process improvements that leverage automation and emerging technologies.

Strategic HR Partnership (35%)

• Partner with department leaders to develop and execute workforce strategies that support operational priorities and long-term objectives.

• Facilitate workforce planning discussions and identify talent gaps, organizational risks, and future capability needs.

• Support change management initiatives, ensuring smooth transitions during organizational shifts and growth periods.

• Use HR data, analytics, and predictive insights to improve decision-making, retention, and performance outcomes.

• Work cross-functionally with internal partners to resolve HR matters and challenges.

Talent Development & Employee Engagement (25%)

• Champion a high-performance culture by implementing effective performance management processes and coaching leaders on feedback, goal setting, and career growth.

• Partner with managers to address employee relations issues, ensuring fair, consistent, and compliant resolutions.

• Collaborate with Learning & Development to create targeted training and leadership programs.

• Lead engagement strategies that enhance retention and strengthen employee connection in a remote-first organization.

Completion of Assigned Tasks and Deliverables on Time and on Budget

• Performs other related duties as assigned

Position Requirements

• Demonstrated ability to translate business objectives into HR strategies and deliver measurable results.

• Knowledge of impactful human resource processes and best practices.

• Strong analytical skills, with the ability to interpret data and provide actionable insights.

• Exceptional interpersonal and communication skills, with the ability to influence at all levels.

• Skilled in building trust, managing sensitive situations, and maintaining confidentiality.

• Proficient in Rippling or a similar HRIS, with the ability to optimize platform functionality for department needs.

• Intermediate skills using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management to support our software defined organization.

• Ability to work successfully in a remote, high-accountability environment with competing priorities.

• Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation.

• Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness.

Physical Demands

The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is:

• Frequently required to remain in a stationary position

• Frequently moving through home office

Travel Requirements

• Up to 15% as needed. This may include travel to any or all 50 US states where we have field services employees.

• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc.

Education/Experience

• A Bachelor's degree or equivalent years of relevant Human Resources experience.

• 5+ years of proven experience in a Human Resources Business Partner role with experience supporting multiple business units, field operations, engineering, construction, manufacturing, technology, or professional services organizations.
• A recognized HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) or MS in Human Resources or Organizational Development is a plus.

Benefits

QC Servion offers a very competitive benefits package; highlights include

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Flex spending accounts (FSA)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is DLB's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location.

The pay range for this role is:

95,000 - 130,000 USD per year (Remote (United States))