City Of New York

Human Capital Manager (Operations)

City Of New York$80K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Baccalaureate degree from an accredited college or equivalent experience in procurement or contract management.
  • Six months of professional experience in procurement or related fields; or equivalent mix of education and experience is acceptable.
  • Understanding of civil service requirements and City policies necessary for compliance.
  • Strong analytical skills to manage workforce data and develop recommendations.
  • Excellent communication skills to liaise between different agency divisions and oversight agencies.

Responsibilities

  • Perform Human Capital operations with independent judgment on personnel actions and workforce planning.
  • Manage the review and processing of salary increase, promotion, and reassignment requests.
  • Develop and maintain agency organizational charts reflecting staffing changes.
  • Coordinate personnel submissions and inquiries as liaison with oversight agencies such as OMB and DCAS.
  • Oversee Human Capital procurement activities and ensure timely processing of related documents.
  • Analyze workforce data and generate reports for strategic decision-making.
  • Assist with compliance reviews and special projects as assigned.

Benefits

  • Opportunity for remote work up to 2 days a week under the Remote Work Pilot Program.
  • Work in a leading municipal enforcement agency focusing on economic justice and worker protection.
  • Engagement in essential community services like free tax preparation and financial counseling.
  • Collaboration with various city agencies and departments, enhancing professional network.
  • Participation in pioneering efforts for consumer protection laws and fair labor practices.
Full Job Description
**This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program. **

The NYC Department of Consumer and Worker Protection (DCWP) is the nation's leading municipal enforcement agency charged with delivering economic justice. DCWP leverages its authority to bring New Yorkers real economic relief and protect them from predatory, deceptive, and unfair practices that violate their rights as consumers and workers. This includes pioneering cutting-edge protections, such as the City's Consumer Protection Law, Protected Time Off Law, Fair Workweek Law, and Delivery Worker Laws, including the Minimum Pay Rate for delivery workers. Through licensing more than 45,000 businesses in over 45 industries, DCWP ensures fair competition and a level playing field for responsible small businesses that are integral to New York City's vibrant communities. DCWP also provides essential services such as free tax preparation and financial counseling to ensure New Yorkers keep more of what they earn and can plan for their futures. DCWP is committed to making sure New York City is a fairer, more affordable place to live. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.

DCWP is seeking a detail-oriented and analytical Human Capital professional to serve as a Human Capital Operations Associate within the Human Capital Division. Reporting to Human Capital leadership, the Associate will support personnel operations, organizational management, workforce planning, and personnel transactions. This role is essential to ensuring the agency's Human Capital operations are efficient, compliant, and aligned with City policies and civil service requirements while serving as a liaison with agency divisions and oversight agencies.

The Human Capital Operations Associate responsibilities will include, but are not limited to:

-Perform professional Human Capital operations work with independent judgment in the administration of personnel actions, organizational management, and workforce planning.
-Manage salary increase, promotion, and reassignment requests by reviewing documentation, conducting parity analyses, coordinating approvals, and ensuring timely implementation.
-Develop, maintain, and update agency organizational charts and workforce planning materials to accurately reflect reporting structures and staffing changes.
-Serve as the Human Capital liaison to the Office of Management and Budget (OMB), the Department of Citywide Administrative Services (DCAS), and other oversight agencies by coordinating personnel submissions, responding to inquiries, and ensuring timely review and approval of agency requests.
-Manage Human Capital procurement activities, including coordinating procurement requests, tracking purchase orders, monitoring contract-related activities, and ensuring timely processing of invoices and payments for Human Capital services and initiatives.
-Analyze workforce data, prepare reports, and provide recommendations to support operational and strategic decision-making.
-Provide guidance on Human Capital policies, procedures, and personnel actions, and recommend process improvements to enhance operational efficiency.
-Assist with audits, compliance reviews, special projects, and other related duties as assigned.

PROCUREMENT ANALYST - 12158

**Qualifications**

1. A baccalaureate degree from an accredited college and six months of satisfactory full-time professional experience in procurement of goods, services, construction or construction-related services, or professional, technical or administrative experience in contract negotiation/management; or
2. An associate degree or completion of 60 semester credits from an accredited college, and 18 months of satisfactory, full-time professional experience as described in "1" above; or
3. A four-year high school diploma or its educational equivalent and two and one-half years of satisfactory full time professional experience as described in "1" above; or
4. A combination of education and/or experience equivalent to "1", "2", or "3" above. College education may be substituted for professional experience under "2" or "3" above at the rate of 30 semester credits from an accredited college for 6 months of experience. However, all candidates must have at least a four year high school diploma or its educational equivalent and 6 months of the experience described in "1" above.
SPECIAL NOTES:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, either one year served at Assignment Level I or one additional year of the experience described in "1" above.
To be eligible for placement in Assignment Level III, individuals must have, after meeting the minimum requirements, either one year served at Assignment Level II or two additional years of the experience described in "1" above, at least one year of which must have been supervisory, or spent performing professional procurement duties equivalent to those performed at Assignment Level III.

**Additional Information**

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