Salary: $73,582.52 - $94,728.46 Annually
Location : Portsmouth, VA
Job Type: Full-Time Regular
Job Number:Department: Human Resource Management
Opening Date: 07/14/2026
Closing Date: 7/28/2026 11:59 PM Eastern
General Statement of the Job & Essential FunctionsGENERAL STATEMENT OF JOBUnder general supervision, this position will analyze data and statistics for trends and patterns with attention to recruitment, hiring practices, turnover and compliance with employment laws and regulations. Provides support, statistical information and research for the compensation function. Reports to the Director of Human Resource Management.
ESSENTIAL JOB FUNCTIONSManages, coordinates and oversees the HRIS function. Identifies, writes and implements HRIS policies and procedures, and conducts training on HRIS applications and processes. Provides data summaries, statistical analysis and custom reports for use in strategic planning, decision-making or regulatory compliance. Provides technical information and develops user guidelines and aids to be shared with system users and team members. Partnering with NEOGOV and MUNIS, duties include interacting with all levels in the organization to ensure efficient processes and procedures. Serves as the primary custodian of the Human Resources records and files.
Researches and analyzes compensation practices in the job market; gathers and provides data for compensation surveys and/or develops and implements custom surveys as appropriate and assists in development of plans, policy and procedures for human resource management information system operations; and ensures goals, timelines are met to meet departmental goals and objectives. Prepares and recommends annual review of Classification and Pay Plan.
Collects and complies HR metrics and data from a variety of sources including human resource information system (HRIS) and payroll outputs.
Assists users with information requirements and designs report formats to satisfy user needs and regulatory agency requirement; and completes local, state and federal reports and surveys (e.g. EEO-4, IPAC surveys, Bureau of Labor Statistics, etc.). Maintains accurate information on the Department of Human Resource Management's web pages.
Performs administrative functions such as maintaining updates to systems and recommending new features to improve workflow; maintaining system documentation, conducting studies, preparing reports, and other related tasks.
Performs other related work as required. Individual assignments will be determined by supervisor based on current workload and department needs.
Knowledge, Skills & AbilitiesKnowledge of Job: Has considerable knowledge of modern human resource management practices, concepts, practices, and principles related to information systems. Knowledge of research and analysis methods and techniques as well as the ability to correlate information for analysis; thorough knowledge of statistical analysis and forecasting techniques. Knowledge of planning, organizing and managing resources to bring about the successful completion of specific project goals and objectives. Is able to communicate with employees who have varying levels of technical expertise. Is able to design, analyze and implement policies, procedures and program.
Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts within department and division, and with co- workers and the public.
Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions."
Dependability: Assumes responsibility for doing assigned work and meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, city policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.
Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time- off requests.
Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for completion of work with a minimum of supervision and instruction.
Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Researches problems, situations and alternatives before exercising judgment. Seeks expert or experienced advice when necessary.
Cooperation: Accepts direction from department and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences is justified i.e., poor communications, variance with policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department.
Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit. Contributes to maintaining high morale among all department employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the public to maintain good will toward the department and project a good departmental image. Tactfully and effectively handles requests, suggestions and complaints from other departments and persons to maintain good will within the city. Interacts effectively with fellow employees and the public.
Coordination of Work: Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establish a personal schedule accordingly. Attends meetings, planning sessions and discussions of time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings and deadlines.
Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly work place.
Education, Experience & Special RequirementsGraduation from an accredited college or university with a Bachelor's Degree in Management Information Systems, Computer Science, Human Resources or a related field and 3-5 years of progressively responsible experience in Human Resource or Management Information Systems to include some experience in design and development with information technology systems or any combination of equivalent experience providing the knowledge, skills and abilities associated with this position. Local government experience preferred. Experience with NEOGOV or similar electronic applicant system, MUNIS or similar electronic time keeping system and DOMA preferred. SHRM certification preferred.
SPECIAL REQUIREMENTSAn acceptable general background check to include a local and state criminal history check.
Physical DemandsPhysical Requirements: Must be physically able to operate a variety of computers and peripheral equipment, scanners, copiers, telephones, etc. Must be able to exert up to 25 pounds of force regularly and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting some of the time, but may involve walking or standing for periods of time.
Data Conception: Requires the ability to compare and or judge the readily observable, functional, structural, or composite characteristics (whether similar to or divergent from obvious standards) of data, people or things.
Interpersonal Communication: Requires the ability to speak and or signal people to conveyor exchange information. Includes receiving instructions, assignments and/or directions from supervisors.
Language Ability: Requires the ability to read a variety of checks, reports, records etc. Requires the ability to prepare customized reports and conforming to all rules punctuation, grammar, diction and style. Requires the ability to speak to people with poise, voice control and confidence. Ability to make presentations.
Intelligence: Requires the ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems; to deal with nonverbal symbolism in its most difficult phases; to deal with a variety of abstract and concrete variables; to comprehend the most abstruse classes of concepts.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently using Standard English and using human resource management terminology.
Numerical Aptitude: Requires the ability to utilize mathematical formulas. Must be able to add, subtract, multiply, and divide; to determine percentages; to calculate interest, profit and loss, proportions, etc.; and to perform calculations involving variables, formulas, square roots and polynomials.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using a variety of office equipment.
Manual Dexterity: Requires the ability to handle a variety of items, such as office equipment. Must have minimal levels of eye/hand/foot coordination.
Color Discrimination: Requires the ability to differentiate between colors and shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with persons acting under stress.
Physical Communication: Requires the ability to talk and/or hear: (talking: expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone.
The city of Portsmouth offers a complete and comprehensive benefit package to full-time employees including: medical, dental, vision, legal, Flexible Spending Accounts, basic and optional life insurance, short-term disability insurance, Virginia Retirement System (includes a mandatory 5% employee contribution), holidays, vacation, sick leave, deferred compensation plan, and Chartway Credit Union. To learn more details, visit
01
Please select the highest level of education completed.
- Less than High School
- High School Diploma or GED
- Some College
- Associates/Vocational/Technical
- Bachelor's Degree or Higher
02
Do you have at least 3-5 years of progressively responsible experience in Human Resource or Management Information Systems to include some experience in design and development with information technology systems or any combination of equivalent experience providing the knowledge, skills and abilities associated with this position?
03
Do you have experience with NEOGOV, MUNIS or DOMA?
04
Do you have a SHRM or equivalent certification?
05
Do you have local government experience?
06
Please describe your experience with Human Resources Information Systems (HRIS) administration and database management, including specifically, which systems you have administered.
Required Question
