Job DescriptionReporting to the Manager, Total Rewards and HR Operations, this role is responsible for supporting Human Resources (HR) operations through systems administration, reporting, data analysis and process improvement initiatives. This role plays a key part in maintaining the integrity, accuracy and efficiency of HR systems and reporting processes while providing analytical support for operational and strategic HR initiatives. The position requires strong communication, organizational skills and critical thinking to effectively manage a variety of tasks. Success in this role depends on being highly organized, detail-oriented, technically proficient and capable of handling confidential and sensitive information with discretion to ensure accurate, efficient and seamless department operations.
Accountabilities:
- Support the HR systems function, including oversight and administration of all HR software applications including system implementations, upgrades, end-user training, compliance and continuous improvement initiatives
- Maintain organizational structure and reporting relationships within the HRIS
- Provide basic system administration support for end users, including password resets, account creation and user access management
- Administer routine HRIS updates in alignment with payroll processing timelines to ensure accurate and timely data synchronization
- Develop, document and maintain HRIS business process workflows to drive efficiency and ensure compliance
- Troubleshoot and resolve integration issues between the HRIS and downstream applications to minimize disruptions and ensure data consistency across platforms
- Prepare standard and ad hoc customized reporting requests by compiling data, auditing and delivering data to internal and external customers based on reporting requirements
- Working with the HR team/customer to determine and interpret business requirements and processes for report preparation including what information is required and how it will be used to determine the appropriate data tables/fields in the system to extract data from
- Reporting on key HR metrics and trending to support HR strategic planning
- Generate compliance reports in alignment with collective agreements and organizational standards
- Identify and address data integrity issues through reporting, analysis and regular audits
- Conduct annual review of automated reports to ensure data security and compliance
- Document standard reporting requirements including query names, fields to include and required data manipulation
- Manage and integrate various data sources
- Diagnose, track and manage timely resolution of reporting issues related to data integrity, system changes, calculated fields, logic and report configuration
- Design, develop and implement HR dashboard metrics to support decision making process
- Prepare presentations for quarterly reporting for various audiences
- Participate in a variety of benchmark and ad hoc surveys including economic surveys, benefit surveys, OHA surveys and union disclosure data prep
- Participate in continuous improvement projects that inform human resources strategies, operations, and reporting demands
- Provide project coordination and support for HR initiatives, including the development and implementation of the HR systems roadmap in preparation for a new HRIS
- Provide guidance to the HR front office to support a professional and welcoming experience for HR inquiries via phone and email, delivering accurate and timely resolutions
- Support proper execution of administrative processes that the team provides (i.e. employment letters, employee information updates)
- Oversee the process for maintaining employee records (paper and electronic), ensuring accuracy and data integrity
- Manage policy updates within the PolicyStat system, ensuring policy edits are captured and approval workflows are current
- Other duties as assigned
Qualifications- Completion of an undergraduate degree with a focus on human resources management or HRIS
- Minimum of three years professional experience in human resources, including a minimum of two years direct HRIS experience
- Intermediate data analysis skills including knowledge of advanced Microsoft Excel functions such as pivot tables and lookups, application of formulas to compile, manipulate and analyze large data sets
- Possess excellent analytical and critical thinking; problem solving skills; attention to detail and accuracy
- Ability to work with little supervision; organize and establish priorities within multiple projects and assignment deadlines
- Experience in a unionized hospital/healthcare environment preferred
- Broad understanding of HR system functionality including payroll processing
- Strong customer focus in delivering innovative solutions to meet customer needs
- Advanced proficiency and experience with HRIS, applicant tracking systems and reporting tools
- Competency in HR and health care systems such as Virtuo HR and Meditech
- Strong computer skills using Microsoft Office (Word, Excel, Teams, Outlook) required
- Excellent organizational skills and ability to work in a fast-paced environment; as well as strong attention to detail required
- Ability to maintain confidentiality and manage highly sensitive information always ensuring data privacy
- Effective team player that demonstrates a willingness to assist others and support team activities
- Possess strong written and verbal communication skills
- Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
Additional InformationHours: Currently days, 8 hours, (subject to change in accordance with operational requirements)
Salary:
Minimum: $79,521.00
Maximum: $99,391.50
Hybrid: Roles that function remotely, but require essential, regular onsite weekly work.
Internal application deadline: June 10, 2026
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