HR Operatios Manager

CMA CGM

$90K — $120K *
Miami, FL 33186In-Person
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Human Resources, Data Engineering, or Finance-related areas
  • 5+ years of proven experience in HR Operations, People Analytics, or HR Controlling
  • 3+ years managing HR budgets and supporting payroll and HR systems (HRIS)
  • 1+ year experience managing projects with cross-functional initiatives
  • Strong expertise in HR operations and data analytics for business decision-making
  • Advanced skills in Excel (pivot tables, complex formulas); experience with data visualization tools preferred
  • Bilingual in English/Spanish; Portuguese is a plus.

Responsibilities

  • Oversee delivery of HR analytics, ensuring data accuracy and actionable insights
  • Manage HR budget consolidation, forecasting, and tracking
  • Ensure data integrity and optimization of HR systems and data governance processes
  • Develop and deliver regular and ad-hoc HR reports and dashboards using Excel and Power BI
  • Lead HR operational projects and continuous improvement initiatives
  • Perform additional duties as assigned

Benefits

  • Opportunity to work in a pioneering shipping and logistics company
  • Involvement in innovative projects driving the energy transition in shipping
  • Access to a broad global network of over 400 offices and 750 warehouses
  • Chance to be part of a team focused on humanitarian efforts through the CMA CGM Foundation
  • Exposure to a dynamic and fast-paced international working environment
Full Job Description
Responsible For:
  • People Analytics & Data Management - Manage the delivery of HR analytics by overseeing data collection, validation, and reporting of key HR metrics (e.g., HC, turnover, recruitment activity), ensuring data accuracy and actionable insights.
  • Budget Management & HR Spend Tracking - Manage HR budget consolidation, forecasting, and tracking processes, including monitoring HR spend and performing variance analysis in partnership with Finance.
  • HR Systems & Data Governance - Manage HR systems (HRIS) and data governance processes, ensuring data integrity, system optimization, and alignment with reporting requirements, along with new projects, such as Job Description management, and HR ticketing system
  • Reporting & Dashboards - Manage the development and delivery of regular and ad-hoc HR reports and dashboards for local and global stakeholders, leveraging tools such as Excel and Power BI
  • Reporting - Prepare regular and ad-hoc reports for local and global HR and business stakeholders.
  • Process Improvement & Projects - Lead and manage HR operational projects and continuous improvement initiatives, including automation and standardization of HR processes and reporting across LATAM (40+ countries)
  • Performs other duties as assigned.


Skills, Knowledge, and Abilities required:
  • Bachelors degrees in Business Adminstration, Human Resources, Data Engineering, or Finance related areas
  • Minimum of 5 years proven experience in HR Operations, People Analytics, or HR Controlling with a strong focus on managing HR Processess, data and reporting
  • Minimum of 3 years experience managing HR budgets, tracking HR expeditures, and supporting payroll and HR systems (HRIS) with exposure to Compensation and Benefit processess
  • Minimum of 1 year demonstrated experience managing projects and processes with the ability to lead cross funciontional initiatives and drive process improvements
  • Strong expertise in HR operations and data analytics, with the ability to leverage insights to support business decision-making
  • Highly organized and proactive, with the ability to manage multiple projects and processes independently and collaboratively
  • Advanced Excel skills (e.g., pivot tables, complex formulas); experience with Power BI, Qlik, or similar data visualization tools is preferred
  • Strong attention to detail, ensuring accuracy in data management, reporting, and HR systems
  • Solid understanding of HR systems (HRIS), payroll processes, and data governance principles
  • Effective communication and stakeholder management skills, with the ability to collaborate across HR, Finance, and business teams
  • Proactive mindset with a focus on continuous improvement, automation, and optimization
  • Ability to operate in a fast-paced, international environment, demonstrating adaptability and problem-solving skills
  • Bilingual English/Spanish required, Portuguese a plus

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