City of Baltimore (Mayor and City Council of Baltimore)

HR Business Partner (NCS) - BCIT

Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited college or university.
  • 5 years of experience in strategic human resources management or equivalent combination of education and experience.
  • Advanced proficiency in Workday Recruiting.
  • Expert-level Microsoft Excel skills, including pivot tables and dashboards.
  • Strong understanding of IT job families and organizational structures, preferably within government.

Responsibilities

  • Plan and execute the agency's full-cycle recruitment program for IT and non-IT positions.
  • Serve as a subject-matter expert on IT job profiles and ensure alignment with agency needs.
  • Partner with hiring managers to develop recruitment strategies and interview structures.
  • Lead sourcing, screening, and engagement for specialized IT roles.
  • Manage recruitment and staffing actions within Workday and ensure data accuracy.
  • Generate and analyze Workday reports for staffing and compliance requirements.
  • Oversee the agency's internship program and maintain relationships with educational institutions.

Benefits

  • Eligible for performance-based bonuses and professional development opportunities.
  • Participates in an internship program that develops early-career IT talent.
  • Opportunities for HR certification and continued education support available.
  • Comprehensive health benefits package and retirement plan options.
  • work-life balance initiatives, including flexible work schedules.
Full Job Description
THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$87,373.00 - $139,674.00 Annually

Hiring Salary Range:

$87,373.00 - $113,523.00 Annually

Job Summary

The HR Business Partner (HRBP) - Technical Recruitment, Workforce Analytics & Talent Programs serves as the agency's lead for IT talent acquisition, workforce planning, and recruitment operations. This role partners closely with hiring managers, technical leaders, and the central Department of Human Resources to design and execute recruitment strategies that attract high-quality IT talent across infrastructure, cybersecurity, application development, data, and support functions.

The HRBP manages Workday recruiting operations, maintains complex staffing and analytics spreadsheets, supervises recruitment support staff, and ensures the agency's hiring processes are timely, compliant, and data-driven. This position also oversees the agency's internship program and manages vendor, contractor, and subcontractor recruitment relationships. Exceptional communication skills, strong analytical capability, and a deep understanding of IT job families-preferably within government-are essential.

Essential Functions

Primary Responsibilities may include but are not limited to the following:

Technical Recruitment Leadership

  • Plans, directs, and executes the agency's full-cycle recruitment program for IT and non-IT positions.


  • Serves as the subject-matter expert on IT job profiles, job families, and organizational hierarchy, ensuring accurate classification and alignment with agency needs.


  • Partners with hiring managers to develop recruitment strategies, screening criteria, interview structures, and selection recommendations.


  • Leads sourcing, screening, and candidate engagement for specialized IT roles, ensuring a high-quality candidate experience.


Workday & HRIS Administration

  • Manages all recruitment and staffing actions within Workday, including requisitions, job postings, candidate movement, offer processing, and onboarding coordination.


  • Troubleshoots system issues, trains staff on Workday recruiting functions, and ensures data accuracy across all transactions.


  • Generates, analyzes, and presents Workday reports to support staffing decisions, workforce planning, and compliance requirements.


Data Management, Reporting & Analytics

  • Maintains multiple complex Excel spreadsheets used for recruitment tracking, workforce analytics, staffing projections, and compliance reporting.


  • Develops dashboards, pivot tables, and visualizations to support leadership decision-making.


  • Interprets recruitment and workforce data to identify trends, bottlenecks, and opportunities for process improvement.


Internship Program Oversight

  • Oversees the agency's internship program, including recruitment, onboarding, placement, and program evaluation.


  • Partners with colleges, universities, and community programs to build a strong pipeline of early-career IT talent.


  • Ensures interns receive structured assignments, mentorship, and development opportunities aligned with agency goals.


  • Tracks intern performance, conversion potential, and program outcomes.


Vendor, Contractor & Subcontractor Workforce Management

  • Manages recruitment coordination and workforce oversight for vendor contractors, direct contractors, and subcontractors supporting BCIT.


  • Serves as the primary HR liaison with vendor partners, ensuring compliance with agency standards, onboarding requirements, and performance expectations.


  • Tracks contractor assignments, extensions, conversions, and workforce needs across all divisions.


  • Supports vendor-to-FTE conversion processes, including salary alignment, classification review, and candidate communication.


Supervision & Team Coordination

  • Supervises HR Generalist II and other recruitment support staff, providing guidance on recruitment processes, Workday transactions, reporting, and customer service.


  • Reviews work for accuracy, timeliness, and compliance with agency and City policies.


  • Provides coaching, training, and performance feedback to ensure high-quality HR service delivery.


Policy, Compliance & Advisory Support

  • Develops, recommends, and implements agency-specific HR policies and procedures.


  • Interprets laws, regulations, guidelines, and labor contract provisions for agency leadership.


  • Advises employees, supervisors, and managers on HR matters including recruitment, classification, labor relations, and performance management.


  • Coordinates selection, placement, and onboarding activities with the central Department of Human Resources.


Additional Duties

  • Conducts classification and reclassification reviews and prepares recommendations for DHR.


  • Participates in labor relations activities, grievance processes, and contract interpretation as needed.


  • Performs related work as required.


Minimum Qualifications

Education: A bachelor's degree from an accredited college or university.

AND

Experience: Have five years of experience in progressive and strategic human resources management (human resources generalist, specialist, or business partner.)

OR

Equivalency Notes: Have an equivalent combination of education and experience. One year of graduate course work in human resources management, business administration or public policy from an accredited college or university may be substituted for each year of the experience requirement.

Licenses, Registrations, and Certificates: Employees in this classification are encouraged to obtain and maintain professional human resources certification from a nationally recognized organization such as International Public Management Association for Human Resources (IPMA-HR), Society for Human Resource Management (SHRM), or Human Resources Certification Institute (HRCI).

Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), or International Public Management Association for Human Resources Certified Professional (IPMA-CP) certification is highly desirable.

Knowledge, Skills, and abilities

Technical & Analytical Skills

  • Advanced proficiency in Workday Recruiting.


  • Expert-level Microsoft Excel skills (pivot tables, formulas, dashboards).


  • Ability to manage and interpret complex datasets for staffing and workforce planning.


  • Strong understanding of IT job families, technical competencies, and organizational structures-preferably within government.


HR Expertise

  • Advanced knowledge of HR management, employment law, and labor relations.


  • Experience in recruitment, classification, EEO, performance management, and HRIS administration.


  • Ability to develop and implement HR programs, policies, and procedures.


Communication & Relationship Management

  • Exceptional communication skills with the ability to engage effectively with technical hiring managers, candidates, and vendor partners.


  • Ability to present data, recommendations, and reports clearly and persuasively.


  • Strong relationship-building skills across all levels of the organization.


Leadership & Collaboration

  • Proven ability to supervise and develop HR staff.


  • Strong organizational skills with the ability to manage multiple priorities and deadlines.


  • Ability to coordinate HR activities across departments, leadership levels, and external partners.


Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a mandatory six-month probation.

Financial Disclosure

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

About City of Baltimore (Mayor and City Council of Baltimore)

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Employees at the City of Baltimore enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits include health insurance, retirement plans, and paid time off, among others. The city's culture emphasizes teamwork, respect, and integrity, providing a solid foundation for all employees to thrive.

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