Salary : $71,666.27 - $114,666.04 Annually
Location : Fuquay-Varina, NC
Job Type: Full Time
Job Number:
Department: Human Resources
Opening Date: 06/04/2026
Closing Date: 6/12/2026 5:00 PM Eastern
Working Hours: Monday - Friday 8:00 am - 5:00 pm
Pay Grade: 19

Job Overview

Applicants are encouraged to apply early. The application review process will take place immediately and continue until the position is filled. This recruitment may close at any time after the first review or when a sufficient number of qualified applications have been received.

Hiring range for this position: $71,666.27 - $93,666.16
Salary determination is based on experience, education, and qualifications.

Performs responsible and complex technical and professional work in the administration, auditing, and processing of Town payroll personnel transactions. Responsible for entering, reviewing, and maintaining payroll-related personnel actions within HRIS/payroll systems, including salary changes, position changes, leave actions, deductions, supplements, and other compensation-related transactions. Work includes ensuring compliance with Town policies, Fair Labor Standards Act (FLSA), federal and state regulations, and established payroll procedures. Serves as a liaison between Human Resources, Finance, and departmental staff to ensure accurate and timely processing of employee pay and personnel data. Work requires a high degree of accuracy, confidentiality, independent judgment, and attention to detail. Work is performed under the regular supervision of the Human Resources Director.
Essential Duties and Tasks

• Applies technical and professional expertise to Human Resources and payroll administrative processes.
• Serves as a resource for employees with complex compensation questions; researches and resolves payroll discrepancies with the appropriate party and puts practices or actions in place to avoid future issues.
• Prepares, analyzes, verifies, and maintains payroll, personnel, and compliance records and reports.
• Processes personnel actions and payroll transactions affecting employee status and compensation including payroll adjustments, retroactive pay, and final pay calculations
• Processes payroll garnishments accurately and timely in accordance with court orders.
• Maintain accurate records of employee payroll information such as salary changes in the personnel files.
• Respond to employee inquiries and research payroll-related issues in a timely manner.
• Interprets and applies personnel policies, payroll procedures, and applicable laws and regulations.
• Conducts audits and supports compensation and classification-related activities.
• Assists with system testing and process improvements.
• Identifies opportunities to streamline payroll and HR operational workflows while maintaining accuracy, compliance, and effective service delivery.
• Work requires confidentiality, attention to detail, sound judgment, and independent decision-making.

• Calculate and process employee wages, bonuses, and supplements based on company policies and regulations.
• Assist the Finance Department with audits to ensure proper payroll procedures and compliance with internal policies.
• Maintain employee records in HRIS (e.g., NeoGov, New World ERP) ensuring accuracy and confidentiality.
• Serves as the coordinator for the performance evaluation process.
• Assists in developing and implementing personnel policies and procedures; assists departments in compliance.
• Assists with the annual pay or market study, including notifications to employees.
• Assist with onboarding and preboarding processes, including data entry, and document tracking, and keying new hires.
• Analyzes complex employee issues and provides guidance as needed.
• Maintains accurate records and files; prepares files for retention and destruction; maintains confidentiality.
• Performs advanced functions in HRIS including system maintenance and creation of complex queries and reports.
• Serve as a point of contact for employee payroll and HR inquiries.
• Collaborate with HR, Finance, and departmental staff to resolve discrepancies.
• Support cross-functional HR Operations initiatives and process improvements.
• Prepares various correspondence, reports, forms, brochures, flyers, and other written materials.
• Seeks professional development through training, meetings and other opportunities to serve the HR profession.
• Performs related tasks as required.

(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)
Knowledge, Skills, and Abilities

• Thorough knowledge of personnel management, payroll administration, and benefit programs, including an understanding of FLSA and federal/state employment laws.
• Ability to interpret, apply, and administer Town policies, procedures, and personnel regulations.
• Proficiency in researching, analyzing, and auditing financial and personnel data to maintain accurate records and recommend streamlined workflows.
• Working knowledge of HRIS/payroll systems, spreadsheet applications, and general office equipment.
• Ability to accurately process payroll and personnel transactions within a governmental framework.
• Strong communication skills (oral and written) and the ability to maintain strict confidentiality and exercise sound judgment.
• Ability to manage multiple priorities and maintain a consistent, reliable attendance record to support critical payroll deadlines.

Requirements

Physical Requirements

• Must be able to perform the basic life operational skills of reaching, fingering, grasping, talking, hearing, and repetitive motions. Frequent movement around the office area, file room, and other town worksites.
• Must be able to perform medium work, exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to lift objects.
• Must possess the visual acuity to prepare and analyze data and figures, perform accounting tasks, operate a computer terminal, and do extensive reading.

Education and Experience

• Any combination of education and experience equivalent to graduation from an accredited college or university with major coursework in Human Resources Administration, Public Administration, Finance, Accounting, Business Administration, or a related field.
• Three (3) or more years of experience processing, auditing, and entering payroll, compensation, leave, attendance, and personnel-related transactions, including payroll processing and managing pay changes.
• Considerable, progressively responsible experience in payroll administration, HR operations, HRIS/payroll systems administration, or related functions.
• Working knowledge of payroll laws, regulations, policies, leave administration, attendance tracking, and payroll processing procedures.

Preferred Qualifications

• Experience in public sector or local government HR/payroll
• Five (5) or more years of experience processing, auditing, and entering payroll, compensation, leave, attendance, or personnel-related transactions
• HR Certification: PSHRA-CP, PSHRA-SCP, PHR, SPHR, or Certified Payroll Professional (CPP)

Additional Information

• The starting salary will be determined based on the selected candidate's skills and qualifications.

Supplemental Information
The Town selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence. Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Applicants who obtained their education outside of the United States and its territories are expected to assume responsibility for having their academic degrees validated as equivalent to a degree conferred by a regionally accredited college or university in the United States.

Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted. If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.To check the status of your application, please log in to your account. Processing applications will take an average of 6 - 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Department to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the most qualified applicants.

01

To receive credit for the supplemental questions you have answered, you must provide supporting documentation and/or information related to that question within the body of this application to support your answers. It is critical in our screening and salary determination process that applications contain comprehensive candidate information. Have you provided written documentation to these appropriate areas, including the following: Education, Work Experience, Certificates, License, and documented competencies as they relate to the position you are applying for? **See Resume is NOT acceptable**

• Yes
• No

02

What is your highest level of education?

• High School Diploma or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree

03

Have you previously worked in a public sector or local government environment? If so, please describe your familiarity with governmental payroll frameworks.
04

Have you worked with the following HRIS/HRM: New World ERP (Tyler Technologies) and NeoGov? Check all that apply:

• New World (Tyler Technologies)
• NeoGov Insight
• NeoGov Perform
• NeoGov Onboard
• NeoGov Learn
• None of the above

05

Please list any additional HRIS/HRM systems you have experience using. Include the name of each system and briefly describe how you utilized it in your role. If none, please write N/A.
06

Please indicate your experience level with the following specific Human Resources functions using the scale below: 1 = Little to no experience 2 = Moderate experience (approximately 1-2 years), 3 = Strong experience (3-5 years or more) KEYING/CALCULATING CHANGES

• 1- Little to no experience
• 2- Moderate experience
• 3- Strong experience

07

Please indicate your experience level with the following specific Human Resources functions using the scale below: 1 = Little to no experience 2 = Moderate experience (approximately 1-2 years), 3 = Strong experience (3-5 years or more) EMPLOYEE SEPARATIONS

• 1- Little to no experience
• 2- Moderate experience
• 3- Strong experience

08

Please indicate your experience level with the following specific Human Resources functions using the scale below: 1 = Little to no experience 2 = Moderate experience (approximately 1-2 years), 3 = Strong experience (3-5 years or more) LEAVE OF ABSENCE ADMINISTRATION

• 1- Little to no experience
• 2- Moderate experience
• 3- Strong experience

09

Briefly describe any payroll-related experience you have, including but not limited to process or keying adjustments related to promotions, demotions, reclassifications, terminations, and other personnel or payroll actions.
10

Please indicate your experience level with the following specific Human Resources functions using the scale below: 1 = Little to no experience 2 = Moderate experience (approximately 1-2 years), 3 = Strong experience (3-5 years or more) PERFORMANCE MANAGEMENT

• 1- Little to no experience
• 2- Moderate experience
• 3- Strong experience

11

Please list any performance management systems you have experience with. If you do not possess any experience, please indicate N/A
12

What would you consider to be your primary area(s) of strength? Please briefly describe your strengths an