The Training Coordinator, Housing Resource Centers ("HRC") is a subject-matter expert on HRC service delivery and HMIS documentation standards, responsible for training new and existing HRC staff and managers. The Training Coordinator delivers training primarily through hands-on, in-vivo instruction alongside staff at HRC sites, as well as structured onboarding and ongoing training sessions. This is a coordinator-level role focused on training delivery and compliance monitoring, without supervisory authority over program staff or strategic ownership of the agency's overall training system.
DUTIES AND RESPONSIBILITIES- Trains new and existing HRC staff and managers on HRC service delivery, including Housing Problem Solving, Coordinated Entry, outreach, referrals, and related core competencies.
- Provides in-vivo (on-site, real-time) training and coaching during actual service delivery, correcting and reinforcing practice in the moment.
- Serves as the organization's subject-matter expert on HMIS documentation standards for HRC programs, training staff on accurate, timely, and compliant data entry.
- Monitors HMIS data quality and timeliness, identifies gaps, and provides targeted retraining where needed.
- Ensures new hires complete required onboarding trainings and certifications on schedule, and tracks staff completion of ongoing/annual training requirements.
- Trains program managers on their role in HMIS oversight and staff coaching.
- Stays current on County and HMIS policy changes and updates training content accordingly.
- Other duties as assigned.
COMPETENCIES- Subject-matter expertise in HRC service delivery and HMIS documentation.
- Strong hands-on training and coaching skills.
- Excellent communication skills; able to translate policy and technical requirements into clear staff training.
- Detail-oriented, with strong data quality instincts.
- Collaborative, adaptable, and professional.
QUALIFICATIONS- Bachelor's degree in social work, human services, or related field preferred; four (4) years of housing and data-related experience may be substituted for the degree requirement.
- Minimum three (3) years of direct experience in HRC, Coordinated Entry, or homeless services program delivery.
- Experience training or coaching staff preferred.
- Demonstrated HMIS proficiency required.
- Intermediate proficiency in Microsoft Word/Excel.
BENEFITS/PERKS:- Highly competitive compensation. $42/hour
- 100% employer-paid medical, dental, and life insurance coverage options for employees, plus a vision reimbursement program. Children's healthcare coverage is available for as little as $25/month. Average employer-paid benefit value: approximately $913/month per enrolled individual. BACS contributions apply to company-sponsored plans only.
- 31 days off (PTO/Holiday), increasing with tenure.
- + 3% per hour differential for tested ability in Sacramento county designated threshold languages ( Arabic, Cantonese, Farsi, Spanish, Vietnamese, Russian)
- 403b retirement plan
- Free iPhone with unlimited data for personal/professional use + laptop for easy mobility.
- Significant internal growth opportunities
How to apply:
Submit a resume with a cover letter highlighting your relevant experience.
