Housing Program Manager

Housing Authority of Snohomish County

$81K — $123K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree and six years of experience in housing management, inspections, or property management, or equivalent education and experience
  • Bachelor's degree preferred
  • Familiarity with federal and local housing policies and Fair Housing law
  • Strong organizational skills for managing significant information flow
  • Experience in team management and support
  • Effective communication skills with landlords, tenants, and agency peers

Responsibilities

  • Oversee day-to-day operations of assigned team
  • Administer and manage the Housing Choice Voucher program
  • Conduct staff meetings and provide technical assistance
  • Perform quality control reviews for adherence to policies and regulations
  • Analyze utilization reports to ensure staff goal achievement
  • Represent HASCO at hearings regarding housing issues
  • Identify program integrity issues and assist in policy development

Benefits

  • Generous medical/dental/vision coverage options
  • 11 holidays plus two floating holidays and a floating holiday week
  • Four weeks of Annual Leave in the first year
  • Participation in the Washington State Retirement System (PERS)
  • Life Insurance coverage
  • Tuition reimbursement opportunities
Full Job Description
Salary Range F: $39.18 hourly to start. Full Range: $81,500- $123,276 annually

Reports To: Assistant Director of TBA - Tenant Based Assistance Department

Position Status: Full Time, Exempt

As the Housing Program Manager, you will be responsible for the oversight of the day-to-day operations of your assigned team. Part of this work will include administering and overseeing the Housing Choice Voucher program operated by HASCO, conducting staff meetings, providing technical assistance and compliance advice to staff, conducting quality control reviews for accuracy and adherence to policy, procedures and regulations, reviewing utilization reports to confirm staff are meeting goals, reviewing higher level housing violations and termination patterns, representing HASCO at hearings, and assisting in the analysis, development, and implementation of policies and procedures. In addition, this role provides supervision, instruction, and guidance to Housing Specialists, will be responsible for communicating effectively with landlords, tenants, and peers from partner agencies, and identifying program integrity issues. To thrive in this role, you'll need skill in organizing and managing a significant flow of information, the ability to manage and support a team, understanding and remaining current on federal and local housing policies and Fair Housing law, along with the ability to present and maintain a professional demeanor while potentially under pressure.

Education and/or Experience

Required:

Associate's degree and six years' experience in housing management, inspections or property management, or an equivalent of education and experience.

Preferred:

Bachelor's degree

Work Environment and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to regularly sit, talk and/or hear. The employee will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. The employee is occasionally required to reach with hands and arms. The employee must also occasionally lift and/or move up to 15 pounds. Specific vision abilities include close vision and color vision.

Work may be performed at the Main Office or remotely and will be in an indoor, office environment. Incumbent may be required to be available to physically visit the office in Everett, WA, to perform duties or meet with others on the team. While performing the duties of this job, the employee will operate standard office equipment including computers, telephones, and related equipment.

Benefits

HASCO provides generous benefits including several options for medical/dental/vision coverage through the Public Employees Benefit Board (PEBB), 11 holidays, two floating holidays, a floating holiday week, and four weeks of Annual Leave the first year. In addition, HASCO is a part of the Washington State Retirement System (PERS), and we offer Life Insurance. We also offer tuition reimbursement.

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