Description
As the next general manager of our busy hotel, you'll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible!
Responsibilities
• Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds
• Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
• Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies
• Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them
• Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
Qualifications
• Full service Marriott experience
• Big box hotel leadership experience
• Must have superb communication skills, organizational skills, and problem-solving skills
• Must have a strong focus on putting the guest first with exceptional customer service experience
• You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
• High school diploma or equivalent GED; degree in hospitality or related field of study preferred
• Must have at least 5 or more years of experience in the hospitality field
