Hotel General Manager

Hilton

$72K — $100K *
Arden, NC 28704In-Person
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience as a General Manager or Assistant General Manager in hotel operations.
  • Strong leadership and conflict-resolution abilities.
  • Exceptional organizational skills and attention to detail.
  • Capable of independent work with minimal supervision.
  • Professional demeanor with a focus on guest service excellence.

Responsibilities

  • Oversee all hotel operations to maximize revenue and ensure guest satisfaction.
  • Lead marketing efforts to boost occupancy and revenue.
  • Foster positive relationships with the local community.
  • Manage inventory and maintain budget controls effectively.
  • Hire, train, and motivate hotel staff, promoting teamwork.
  • Address guest and employee concerns professionally.
  • Maintain compliance with regulations and timely report submissions.

Benefits

  • 40 Hours of Paid Time Off (PTO).
  • 40 Hours of Sick Time.
Full Job Description
Hotel General Manager

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Hilton experience required

COMPENSATION: $72,000 - $100,000 YEARLY

Key Responsibilities:
  • Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
  • Lead marketing and advertising efforts to drive occupancy and revenue.
  • Develop and maintain positive relationships within the local community.
  • Manage inventory, record-keeping, and ensure budgeted cost controls.
  • Hire, train, and motivate employees while fostering teamwork and growth.
  • Handle guest, employee, and property issues professionally.
  • Be available for on-call responsibilities and emergency coverage.
  • Maintain compliance with federal, state, and local regulations.
  • Ensure all required reports on revenue, expenses, and operations are submitted timely.

Essential Skills & Qualifications:
  • Previous experience as a General Manager or Assistant General Manager.
  • Ability to lead, delegate, and resolve conflicts professionally.
  • Strong organizational skills and attention to detail.
  • Ability to work independently with minimal supervision.
  • Professional demeanor with excellent guest service skills.
  • Must meet property grooming standards.
  • Willingness to work all shifts as needed, including weekends and holidays.

Benefits:
  • 40 Hours PTO
  • 40 Hours Sick time

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