The Holiday Inn Express is looking for a strong, results driven candidate for our available Hotel General Manager position. The individual should be energetic, service oriented and able to cultivate a dynamic team atmosphere that encourages team members and creates an exceptional guest experience, resulting in brand-leading scores. The hotels require a General Manager that excels in rate management and can make on-the-spot decisions using their innate judgment. As the leader of this hotel, it is important that the candidate has a high level of professionalism when working with the Operations and Sales teams to support their efforts and achieve goals. The right fit will be a team player, as well as an outstanding team leader with hands-on type of management and exceptional communications skills.
The Hotel General Manager will:- Coordinate, direct and manage day to day hotel operations.
- Motivate associates to exceed expectations of the guests; passionately uphold and elevate a positive work environment for all associates
- Support and communicate company goals and initiatives, promote company programs, and act as an ambassador of the company
- Ensure hotel operations are functioning within the financial parameters established by the company
- Hire qualified associates, assemble skilled and cohesive teams, manage individual and team performance, provide developmental opportunities, and promote teamwork and cooperation
- Maintain regular attendance and is consistently on time
- Able to meet all deadlines in regards to Brand and company standard
- Provide a safe working environment
- Maintains high standards of personal appearance and grooming, which include compliance with the dress code
Job Requirements:- Hotel Management experience is required
- Strong oral and written communication skills, organization, planning and attention to detail
- Sound analytical and problem solving abilities
- Ability to maximize revenues and control expenses to meet financial objectives
- Perform hands-on duties as needed to deliver guest services
- Lead by example demonstrating self-confidence, energy, and enthusiasm
- Strong interpersonal and leadership skills, professional, caring behavior towards both guests and team members
- Must ensure the success of the hotel, through guest satisfaction, associate satisfaction and product quality standards and product quality standards are met
- Must be flexible and able to work weekends and holidays
- Must be able to travel by plane at least once per year to meet the Brand training requirements
