Hotel General Manager

American Business Solutions, Inc.

$80K — $95K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of GM experience in Marriott hotels.
  • Expertise in Marriott brand standards and franchise operations.
  • Hands-on experience with FOSSE PMS and associated Marriott systems.
  • Strong knowledge across hotel departments, including Front Office and Sales.
  • Familiar with Marriott QA inspections and compliance protocols.
  • Demonstrated leadership and staff development abilities.
  • Financial management skills with budgeting and profitability focus.

Responsibilities

  • Lead overall hotel operations and all departmental functions.
  • Ensure adherence to Marriott brand standards and franchise requirements.
  • Deliver high levels of guest satisfaction and service excellence.
  • Manage the hotel's financial metrics, including budgets and profitability.
  • Recruit, mentor, and encourage hotel staff for optimal performance.
  • Drive hotel performance metrics such as occupancy and RevPAR.
  • Prepare for and achieve favorable Marriott QA inspection results.

Benefits

  • Paid Time Off (PTO)
  • Comprehensive health benefits
  • Opportunities for career growth
  • Access to a supportive ownership team
Full Job Description
Overview:

Location: Cleveland/Akron/Canton, Ohio

We are looking for an experienced and dynamic General Manager to lead our Marriott Properties Cleveland/Akron/Canton, Ohio. The ideal candidate will have extensive Strong Marriott experience, strong leadership skills, and in-depth knowledge of Marriott franchise standards, FOSSE PMS, and hotel operations.

Required Qualifications

Minimum 10+ years of Marriott hotel management experience GM

Expert knowledge of Marriott brand standards and franchise operations.

Hands-on experience with FOSSE PMS and Marriott systems.

Strong understanding of Front Office, Housekeeping, Engineering, Sales, Revenue Management, and Guest Services.

Experience with Marriott QA inspections and brand compliance.

Proven leadership, team-building, and staff development skills.

Strong financial management experience, including budgeting, forecasting, payroll, labor management, and P&L.

Excellent communication, organizational, and problem-solving skills.

Key Responsibilities

Lead all hotel operations and departments.

Ensure compliance with Marriott brand standards and franchise requirements.

Deliver exceptional guest satisfaction and service quality.

Manage hotel financial performance, budgets, and profitability.

Recruit, train, mentor, and motivate hotel associates.

Drive occupancy, ADR, RevPAR, and overall hotel performance.

Prepare for and maintain successful Marriott QA inspections.

Benefits

Paid Time Off (PTO)

Health Benefits

Career Growth Opportunities

Supportive Ownership Team

Apply Now

Qualified candidates with Marriott experience are encouraged to apply.

Skills:

FOSSE

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