Hospitality Manager Location: Houston, TX
Employment Type: Full-Time
Compensation: $90,000+ annually and bonus incentives
Lead daily clinic operations, manage staff, and drive patient experience in a fast-growing behavioral health organization. We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you're our kind of person.
About the Role - Own the daily operations of a high-volume mental health clinic
- Lead, coach, and hold teams accountable to performance and service standards
- Ensure every patient experience feels welcoming, efficient, and professional
No healthcare experience required -
we provide comprehensive training. Key Responsibilities - Oversee day-to-day clinic operations, workflow, and patient flow
- Coach and develop staff to consistently meet KPIs and service expectations
- Monitor metrics related to scheduling efficiency, volume, and patient experience
Requirements (Must-Haves) - 10+ years of leadership or operations experience in a high-volume environment of 30+ individuals
- Proven experience managing KPIs and having direct performance conversations
- Strong communication skills with both people and numbers
Nice-to-Haves - Experience in healthcare, behavioral health, hospitality, or service leadership
- Relationship-based sales or customer experience background
- Experience leading teams through growth or change
Pay & Benefits - $70-80k annually and bonus incentives
- 90% employer-paid medical, dental, and vision benefits
- 10 PTO days (15 after first year)
