The RoleThis is a
hands-on leadership role for someone who brings
clarity, structure, and accountability into a busy hospital environment.
You will set expectations, follow through, and ensure the hospital runs in a
consistent, professional, and predictable way.
This role requires a
mature, grounded leader - someone who is comfortable making decisions, holding people accountable, and leading from the front.
What You'll Be Responsible For- Leadership & Team Management
- Set clear standards for performance, behaviour, and communication
- Address issues early, directly, and constructively
- Hold the team accountable for attendance, punctuality, and professionalism
- Lead regular coaching conversations with clear expectations and follow-up
- Partner with the Clinical Director to ensure a united, aligned leadership team
- Operational Excellence & Compliance
- Ensure completion and accuracy of:
- Cleaning, maintenance, and safety logs
- Compliance and quality documentation
- Daily, weekly, and monthly checklists
- Conduct audits and spot checks; act quickly on gaps
- Maintain continuous readiness for AAHA and internal standards
- Drive consistency across shifts, roles, and workflows
- Communication & Leadership Presence
- Communicate clearly, calmly, and professionally at all times
- Translate expectations into simple, actionable direction
- Escalate risks early - no surprises
- Be visible, present, and engaged with the team
Who Succeeds in This RoleThis role is best suited to someone who:
- Is a steady, emotionally mature leader
- Can give clear, respectful, direct feedback
- Is comfortable managing performance and difficult conversations
- Values structure, standards, and consistency
- Leads with clarity and accountability - not avoidance
Experience We're Looking For- Hospital Manager, Practice Manager, or similar operational leadership experience
- Proven track record of building accountable, high-performing teams
- Strong understanding of compliance, documentation, and operational controls
- Experience working alongside clinicians and support teams
What We Offer- $85,000 - $110,000 base salary
- 401(k) with 100% company match up to 4%
- Comprehensive medical, dental, and vision insurance
- Employer-paid life, AD&D, and disability coverage
- Employee Assistance Program (mental health, legal, financial support)
- Generous pet care discounts
- Paid time off, sick leave, and holidays
- Ongoing career growth and development opportunities
Why This Role MattersThe Hospital Manager is
critical to the success of Groveway Pet Hospital.
You will create:
- Stability in the day-to-day
- Clarity in expectations
- Accountability across the team
- A respectful, professional environment where people can perform at their best
We are looking for a competent, grounded, and accountable leader who can step in, take ownership, and build a hospital that runs well - every day.
The pay range for this role is:
85,000 - 110,000 USD per year (Groveway Pet Hospital)