Hospital Manager

VetnCare

$85K — $110K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in hospital or practice management roles
  • Proven track record of high-performing team oversight
  • Strong knowledge of operational compliance and documentation
  • Experience collaborating with clinical and support teams
  • Excellent communication skills with a focus on clarity and structure

Responsibilities

  • Set performance and behavioral standards for staff
  • Conduct regular coaching sessions to promote accountability
  • Ensure accurate completion of compliance documentation
  • Perform audits and address operational gaps swiftly
  • Communicate expectations and escalate risks effectively
  • Maintain a visible and engaged presence with the team

Benefits

  • 401(k) with 100% company match up to 4%
  • Comprehensive medical, dental, and vision insurance
  • Employer-paid life, AD&D, and disability coverage
  • Employee Assistance Program offering various support services
  • Generous discounts on pet care
  • Paid time off, sick leave, and holidays
  • Opportunities for ongoing career development
Full Job Description
The Role

This is a hands-on leadership role for someone who brings clarity, structure, and accountability into a busy hospital environment.

You will set expectations, follow through, and ensure the hospital runs in a consistent, professional, and predictable way.

This role requires a mature, grounded leader - someone who is comfortable making decisions, holding people accountable, and leading from the front.

What You'll Be Responsible For

  • Leadership & Team Management
    • Set clear standards for performance, behaviour, and communication
    • Address issues early, directly, and constructively
    • Hold the team accountable for attendance, punctuality, and professionalism
    • Lead regular coaching conversations with clear expectations and follow-up
    • Partner with the Clinical Director to ensure a united, aligned leadership team
  • Operational Excellence & Compliance
    • Ensure completion and accuracy of:
      • Cleaning, maintenance, and safety logs
      • Compliance and quality documentation
      • Daily, weekly, and monthly checklists
    • Conduct audits and spot checks; act quickly on gaps
    • Maintain continuous readiness for AAHA and internal standards
    • Drive consistency across shifts, roles, and workflows
  • Communication & Leadership Presence
    • Communicate clearly, calmly, and professionally at all times
    • Translate expectations into simple, actionable direction
    • Escalate risks early - no surprises
    • Be visible, present, and engaged with the team

Who Succeeds in This Role

This role is best suited to someone who:

  • Is a steady, emotionally mature leader
  • Can give clear, respectful, direct feedback
  • Is comfortable managing performance and difficult conversations
  • Values structure, standards, and consistency
  • Leads with clarity and accountability - not avoidance

Experience We're Looking For

  • Hospital Manager, Practice Manager, or similar operational leadership experience
  • Proven track record of building accountable, high-performing teams
  • Strong understanding of compliance, documentation, and operational controls
  • Experience working alongside clinicians and support teams

What We Offer

  • $85,000 - $110,000 base salary
  • 401(k) with 100% company match up to 4%
  • Comprehensive medical, dental, and vision insurance
  • Employer-paid life, AD&D, and disability coverage
  • Employee Assistance Program (mental health, legal, financial support)
  • Generous pet care discounts
  • Paid time off, sick leave, and holidays
  • Ongoing career growth and development opportunities

Why This Role Matters

The Hospital Manager is critical to the success of Groveway Pet Hospital.

You will create:

  • Stability in the day-to-day
  • Clarity in expectations
  • Accountability across the team
  • A respectful, professional environment where people can perform at their best

We are looking for a competent, grounded, and accountable leader who can step in, take ownership, and build a hospital that runs well - every day.

The pay range for this role is:

85,000 - 110,000 USD per year (Groveway Pet Hospital)

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