Schedule: Full time
Shift: Day (United States of America)
Address: 120 N OAK ST
City: HINSDALE
State: Illinois
Postal Code: 60521
Job Description:Shift: Full-Time Days
Hours: Monday- Friday 8am-5pm.
Location: Field Position covering the Great Lakes Region.
Referral Development: Cultivate connections with individuals and organizations that influence referrals to hospice care. Other duties as assigned. Consultative Sales: Develops a clear understanding of the referral source's needs and provides tailored solutions, utilizing appropriate marketing collateral or educational materials. Data Management: Accurately document daily sales calls, referral source contact information, territory updates, and communications in electronic database systems; submit required reports to management. Budget- Submit expense reports timely and in accordance with company policies. Stay within allotted budget and work with manager if opportunities arise that require additional financial resources. Educational Outreach: Coordinate and conduct educational events for referral sources in collaboration with the Education Department to promote hospice care and the organization's mission. Clinical Communication: Respond to referral source inquiries regarding patient status and provide timely updates, including notifications of patient deaths. Networking & Representation: Attend professional meetings and networking events to represent hospice services and build community relationships. Conflict Resolution: Serve as a liaison between referral source and hospice care to address concerns and document issues. Collaborate with appropriate team members to implement effective resolutions. Team Participation: Engage in staff and departmental meetings, in-services, and other organizational activities. Professional Development: Attend seminars and training sessions to enhance knowledge and skills relevant to hospice care and outreach. Additional Duties: Perform other responsibilities as assigned to support the overall goals of the hospice program. Business Development & Marketing: Promote hospice services directly to physicians, hospitals, skilled nursing facilities, and assisted living communities within an assigned territory. Develops and executes a business plan to achieve territory goals for growth. Provider Education: Inform healthcare professionals about hospice eligibility criteria, services, and Medicare benefit to foster strong referral relationships.
Knowledge, Skills, and Abilities: - Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements. [Required]
- Knowledge (intermediate to advanced) of the sales process. [Required]
- Knowledge of intermediate to advanced application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software. [Required]
- Knowledge of patient database system. [Required]
- Knowledge of telephone protocol. [Required]
- Ability to complete AdventHealth Hospice Orientation and Training, as necessary. [Required]
- Excellent time management and organizational skills [Required]
- Sense of urgency [Required]
Education: Bachelor's [Preferred]
Field of Study: in Marketing, healthcare, or related field
Work Experience: 2+ years marketing experience [Required]
Healthcare and/or hospice experience [Preferred]
Additional Information: N/A
Licenses and Certifications: Driver's License (DL) [Required]
Auto Insurance (AL) [Required]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/yde4bfwx
Pay Range:$65,076.92 - $121,047.73
