Full-time opportunity available $95,000-$105,000 per year At Harmony Hospice, we are committed to connecting patients and families with compassionate, high-quality hospice care. The Hospice Community Liaison develops and maintains strong relationships with healthcare providers and community partners to increase awareness of hospice services and support census growth.
This is a
non-clinical position focused on education, relationship building, community outreach, and referral development. The role does not require clinical licensure or involve direct patient care.
Responsibilities for Hospice Community Liaison:- Develop and maintain strong referral relationships with hospitals, skilled nursing facilities, assisted living communities, physician offices, and other healthcare providers.
- Conduct regular in-person visits with referral sources to build relationships and identify new referral opportunities.
- Educate healthcare professionals, patients, families, and community organizations on hospice services, eligibility, and benefits.
- Provide community education, presentations, and in-services to promote awareness of hospice care.
- Serve as a primary liaison between referral sources and the hospice team.
- Communicate referral information accurately to intake and clinical staff and assist with smooth transitions of care.
- Collaborate with admissions and intake teams to support timely referrals and admissions.
- Document sales and referral activity and work toward established monthly and quarterly growth goals.
- Monitor referral patterns, local market trends, and community needs to identify opportunities for growth.
- Participate in community events, networking opportunities, and strategic outreach initiatives.
- Maintain knowledge of hospice services, referral processes, payer sources, and discharge planning workflows.
- Represent the organization professionally and provide excellent customer service to referral partners.
Qualifications for Hospice Community Liaison:- Bachelor's degree in healthcare, marketing, business, or a related field preferred.
- Minimum of two (2) to three (3) years of healthcare marketing, sales, or business development experience preferred.
- Hospice or home health experience strongly preferred.
- Strong relationship-building, networking, communication, and presentation skills.
- Proven ability to develop referral relationships and meet growth goals.
- Strong organizational and time management skills with the ability to work independently.
- Knowledge of hospice philosophy and services preferred; training may be provided.
- Valid driver's license and reliable transportation required.
Working Conditions:- This position involves frequent local travel to healthcare facilities, physician offices, and community organizations, with occasional evening or weekend community events. The role includes both office and field-based responsibilities.
