UnitedHealth Group

Home Health Regional Quality & Patient Experience Coordinator - Travel

UnitedHealth Group$68K — $103K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a healthcare-related field or RN with Associate Degree
  • 3+ years of healthcare experience in home care or quality-related roles
  • Knowledge of CMS Conditions of Participation and Joint Commission Standards
  • Proficient in Microsoft Word and Excel
  • Valid driver's license and access to reliable transportation
  • Willingness to travel extensively for on-site assessments.

Responsibilities

  • Conduct annual on-site assessments and visits to enhance quality performance.
  • Analyze quality data and collaborate with agency leaders to address findings.
  • Monitor internal quality review outcomes and aid in action planning.
  • Assist agencies during state and Joint Commission surveys and track remedial actions.
  • Stay updated on healthcare regulations to inform agency leaders.
  • Engage directly with agency leadership in quality discussions and reviews.
  • Prepare for and contribute to monthly quality review meetings.

Benefits

  • Comprehensive benefits package, including healthcare and wellness programs.
  • Incentive and recognition programs to reward performance.
  • 401k contribution opportunities to support retirement savings.
  • Equity stock purchase options for employees.
  • Career development resources and clear direction for advancement.
Full Job Description
As the Regional Home Health Quality and Patient Experience Coordinator, you will report to the Home Health Quality and Patient Experience Zone Manager and be responsible for facilitating overall agency quality improvement and outcome performance.

Primary Responsibilities:

  • Perform at least one annual on-site assessment and perform site visits to identify and address factors to improve quality performance (Value-based Purchasing, HHCAHPS, STAR, and publicly reported quality measures)
  • Analyze data and partner with agency leadership to develop, implement, and monitor actions to mitigate quality-related findings
  • Monitor internal quality chart review results and provide feedback on action plan development
  • Support agencies during state and Joint Commission surveys, assist in action plan development, and monitor follow-through
  • Maintain current knowledge of regulations and act as a resource for agency leadership
  • Communicate face-to-face with Agency leaders and internal upper leadership
  • Prepare for and participate in monthly quality review calls
  • Ability to travel within service area
  • Perform other assigned duties timely and adequately


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's Degree in a healthcare-related field or RN with Associate Degree
  • 3+ years of healthcare experience in home care or healthcare quality-related experience
  • Demonstrated understanding of CMS Conditions of Participation, Joint Commission Standards, and state licensing standards
  • Proficient computer skills with knowledge of Microsoft Word and Excel
  • Current Driver's License, vehicle insurance, and access to a dependable vehicle
  • TRAVEL extensively onsite to care centers and patient homes for observation.


Preferred Qualifications:

  • Proven effective written and verbal communication skills
  • Demonstrated fiscal responsibility and accountability


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $68,904 to $103,356 annually based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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