Position Summary

The Home Health Executive Director is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Home Health Executive Director oversees and manages the day-to-day operations of the program and is a positive motivator for colleagues, patients, and the community. S/he works in union with the Regional Vice President to ensure a quality business operation.

Position Specific Responsibilities

• Hands on leader who supervises, and provides coaching and education for staff.
• Fills in for any position in the program as needed.
• Reviews profit and loss statements, anticipates any risks to the business line, and meets and exceeds budgetary control.
• Explores resources of revenue improvement and expense reduction.
• Works in conjunction with the Director of Clinical Services and the Strategic Development team for growth strategies.
• Works as a community care consultant in conjunction with Strategic Development and/or Home Health Care Consultants.
• Maintains a positive image in the community.
• Creates and reviews year strategic plan.
• Responsible for all day-to-day operations for home health program(s) in a geographic coverage area.
• Maintains low service failure occurrences and/or handles service failures as a extreme priority.
• Maintains high patient and team member satisfaction.
• Partners with Human Resources as appropriate in recruitment, hiring, discipline, and discharges to ensure legality and consistency with policies and procedures.
• Creates a positive climate in which each team member feels highly valued, involved, and engaged; productivity is fostered; quality and service are promoted; and our “employer-of-choice” reputation is advanced
• Champions regular, effective communications in one-on-one and group settings, using both listening and speaking skills to promote deeper understanding, collaborative problem solving, and team effort towards a common goal, thereby optimizing team member engagement and retention.
• Maintains policies, procedures, and licensures in accordance with the company, federal and state requirements.
• Reviews daily operating reports.
• Runs daily morning stand up and management meetings.
• Integrates change management strategy when planning changes.
• Completes reporting as needed for month end close, or other purposes.
• Reviews patient satisfaction survey results.
• Completes program score cards monthly.
• Makes or delegates post-admissions calls.
• Performs other duties as assigned.

Education and/or Experience

• Bachelor's degree in Health Care Administration, Business Administration, or a related Human Services field strongly preferred.
• At least two (2) years of experience in the healthcare industry required.
• Total of five (5) years supervisory experience required.

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
• Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.

Texas

• Required to meet one of the following:
  • A licensed MD, a licensed RN, a licensed Social Worker, a licensed therapist, or a licensed nursing home administrator, all with one (1) year of experience in healthcare management; or
  • A high school diploma or GED, with at least two (2) years of experience in healthcare management

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.

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