Associa

HOA Community Association Manager

Associa$85K — $95K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years' experience in HOA management or residential property management
  • High School diploma or equivalent
  • Proficient in Microsoft 365, Teams, CRM Software, SharePoint & Adobe Acrobat
  • Excellent verbal and written communication skills
  • Strong organizational and time management abilities
  • Capability to manage complex interpersonal situations
  • Customer service-oriented with a professional demeanor
  • Valid driver's license and reliable transportation required
  • CAI and/or CACM Certification(s) is a plus

Responsibilities

  • Advise clients on community management and oversight
  • Deliver exceptional customer service to community owners
  • Communicate effectively with Board of Directors, vendors, and homeowners
  • Inspect vendor and contractor work, enforcing community rules
  • Attend and record minutes at monthly board meetings
  • Draft and manage all official written communication
  • Prepare and manage the annual budget
  • Review financial statements prepared by internal accounting

Benefits

  • Hybrid work schedule with flexibility
  • Full-time exempt role
  • Opportunity for professional certification support
  • Engagement with a variety of stakeholders
  • Stable position working with established homeowner associations
  • Access to continuous development opportunities
Full Job Description
How You'll Make An Impact

We're looking for a dynamic individual who will provide day-to-day property management services for a portfolio of homeowner associations. This is a full-time, exempt, hybrid position based in Campbell, CA, Monday-Friday. Salary range is $85,000-$95,000 a year; direct experience is strongly preferred.
  • Advise clients on community management and oversight
  • Deliver exceptional customer service to owners in assigned communities
  • Communicate with Board of Directors, vendors, contractors, and homeowners within the communities
  • Reviews and inspects vendor & contractor work, enforcing the rules and regulations of the community
  • Attends & records minutes at monthly board meetings
  • Drafts & manages all formal written communication, including letters, newsletters and official correspondence
  • Prepares & manages annual budget
  • Reviews financial information as prepared by the internal accounting departments
  • Ensures compliance with state and local HOA laws


What You Bring
  • 3+ years' experience in HOA management or residential property management
  • High School diploma or equivalent
  • Experienced with Microsoft 365, Teams, CRM Software, SharePoint & Adobe Acrobat
  • Strong written & verbal communication
  • Strong organization & time management skills
  • Proven ability to navigate complex interpersonal dynamics, and responsive to client needs.
  • Ability to facilitate results driven meetings
  • Strong attention to detail, urgency & judgement with the ability to work independently.
  • Strong customer service skills and a pleasant and professional demeanor
  • Must have reliable transportation & be able to provide proof of a valid driver's license and appropriate vehicle insurance
  • CAI and/or CACM Certification(s) a plus

The primary location for this position is 262 East Hamilton Ave., Suite D Campbell, CA 95008

About Associa

Industry
Founded
1979

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