Required to live on-site as the property's responsible party
Clean DMV record and background check
Strong financial acumen and comfort managing complex properties
Responsibilities
Lead, train, and develop on-site staff
Build budgets, control expenses, and drive key financial metrics
Utilize Yardi and CRM IQ for leasing and reporting
Guide leasing team and implement marketing strategies
Manage leases, delinquencies, and Fair Housing compliance
Plan resident events and respond to concerns
Maintain a visible presence on-site and ensure property safety
Leverage AI tools for workflow automation and communication
Benefits
Full health coverage including medical, dental, and vision
401(k) with generous company match
Paid vacation and sick time
Local Coastal Housing Partnership benefits
High-performance culture focused on Community, Integrity, and Quality
Full Job Description
As our Community Manager II, you're not just managing a building • you're running a business. You'll lead your on-site team, own the financials, and shape the resident experience from day one. This role is built for someone who thrives on complexity • multi-family and senior-aged housing communities, up to large 250+unit properties, or sites with dual entities and multiple budgets. If you love being the go-to leader on-site and want a role where your decisions directly move the needle, this is it.
What You'll Do
Lead your team: Hire, train, coach, and develop a high-performing on-site staff that lives out our mission every day.
Own the numbers: Build budgets, control expenses, and drive NOI, occupancy, and retention • with authority to approve operational expenses up to $5,000 and check requests up to $1,000.
Master the systems: Keep your team sharp on Yardi and CRM IQ, using every tool available to sharpen leasing, accounting, and reporting.
Fill the property: Guide your leasing team, monitor traffic and renewal data, and execute marketing strategies that keep units full.
Protect the community: Review and countersign leases, manage delinquencies and evictions, and work closely with legal counsel on Fair Housing compliance.
Build resident loyalty: Plan monthly resident events, respond to concerns quickly, and create a community people are proud to call home.
Be the steady hand on-site: Maintain a visible presence Monday• Friday, serve as the on-call contact for after-hours needs, and keep your property safe, clean, and running smoothly.
Work smart with AI: Use approved AI tools to evaluate opportunities to streamline workflows, including identifying repetitive tasks suitable for automation, to draft announcements, communication templates, tenant notices, and report summaries while maintaining accuracy and professional tone, and critically review and verify AI-generated content for accuracy, confidentiality, compliance, and alignment with the Towbes Group standards.
What You Bring
Valid CA Real Estate License
ARM, CAM, or CCRM certification
2+ years in a Community Manager role or higher
Proficiency with Yardi and CRM IQ
As the property's responsible party, required to live on-site
A clean DMV record and background check
Strong financial acumen and comfort managing complex, high-stakes properties
