Amplifon USA

Hearing Care Professional

Amplifon USA • $100K — $150K *
Douglasville, GA 30135In-Person
Healthcare
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist
  • 1+ year experience in related roles
  • Current knowledge of hearing aid devices and technology
  • Customer service experience is essential
  • Confident and empathetic with a solution-oriented approach
  • Proficiency in Microsoft Office, CRM, and POS systems

Responsibilities

  • Manage the entire customer journey for hearing solutions
  • Administer comprehensive hearing evaluations and educate customers
  • Offer tailored consultations to address individual needs
  • Guide customers through device fitting and emphasize hearing health
  • Maintain accurate customer records in compliance with healthcare regulations
  • Stay updated on industry trends and retain professional credentials
  • Drive sales in hearing aids and accessories, contributing to revenue goals
  • Support marketing initiatives and manage special events for local engagement
  • Collaborate with the Front Office Associate to optimize store operations

Benefits

  • Base salary plus uncapped commission opportunities
  • Work-life balance with standard business hours
  • Continuous training and support provided
  • Recognition as an industry leader
  • Comprehensive medical, dental, vision, and life insurance
  • Health Savings Account, 401K with company match, and paid time off
Full Job Description
Job Description

Responsibilities:

Manage the customer journey

  • Administer comprehensive hearing evaluations, educating on the effects of hearing loss, and providing quality after-care services


  • Offer personalized customer consultations on hearing solutions to fit every unique need and lifestyle


  • Guide the customer through device fitting and demonstration, while educating them on the importance of hearing health


Promote hearing health awareness and integrity

  • Ensure data accuracy and privacy by maintaining customer records and compliance with all protected customer healthcare data


  • Stay current on industry trends and maintain professional credentials through continuous education


Lead sales of hearing aids and accessories

  • Contribute to individual and office revenue goals


  • Drive local engagement by supporting marketing initiatives and managing special events


  • Partner with the Front Office Associate to ensure a seamless customer experience, effective schedule management and store operations


Qualifications:

  • Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist


  • 1+ year training or related experience as a Hearing Instrument Specialist


  • Current knowledge of hearing aid devices and technology


  • Experience in a customer-facing role, dedicated to providing high quality customer service


  • Confident, attentive, empathetic, and solution oriented


  • Proficiency Microsoft Office, Windows, CRM, and POS Systems


What We Offer:

  • $100,000-$150,000 earning potential


  • Base + industry leading uncapped commission structure


  • Work-life balance, with standard business hours


  • Continuous training, development & support


  • Brand recognition, we're at the top of our industry


  • Medical, Dental, Vision, Life insurance, Health Savings Account, 401K with company match, Paid Time Off, Paid Holidays, Volunteer Time Off

About Amplifon USA

Amplifon is a global leader in hearing healthcare. The company operates in 29 countries and has over 16,000 employees worldwide. Amplifon USA is a subsidiary of Amplifon Group, which was founded in Italy in 1950. Amplifon USA provides hearing aids, hearing tests, and other hearing healthcare services through a network of over 500 locations across the United States. The company's mission is to help people rediscover all the emotions of sound.
Learn more about Amplifon USA
Size
3,000 employees
Industry
Healthcare
* Ladders Estimates

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