3+ years of supervisory experience in a healthcare setting
High school diploma or GED is required
Must be at least 18 years old
Valid government-issued driver's license or state I.D. is required
Fluency in English, both written and spoken
Active state-issued guard card preferred
Reliable method of communication, e.g., cell phone
Responsibilities
Assist the Security Manager in planning and managing security operations
Coach and lead Healthcare Security Officers and Supervisors
Observe and report signs of crime or safety hazards
Patrol premises to identify unsafe conditions and security violations
Verbally and physically de-escalate individuals when necessary
Direct disturbances to exit calmly and respectfully
Respond to emergencies with calm urgency
Prepare logs and investigative reports accurately
Benefits
Opportunity for professional development in a dynamic environment
Engagement in a supportive team atmosphere
Chance to positively impact patients' and visitors' well-being
Fast-paced work environment that maintains high levels of activity
Exposure to a variety of situations requiring quick thinking and adaptability
Full Job Description
Healthcare Assistant Security Manager
Hourly: $95,696.00/year
Location: Sacramento
Schedule #2; SUN-THUR 1000-1800
Position functions in dual role as day shift supervisor, so the shift is not flexible
Would have to work holidays and then take another day off in the same pay period
Core Responsibilities Include:
Assisting the Security Manager to plan and manage security services, prioritize administrative tasks, and drive operations at an assigned site
Coaching, developing and leading Healthcare Security Officers and Supervisors on duty
Observing and immediately reporting any signs of crime, disorder, safety hazard, and unusual activity
Patrolling on foot or vehicle for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals
Verbally and physically de-escalating individuals as needed
Directing persons causing a disturbance to exit the property in a calm and respectful manner
Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials or inclement weather with calm urgency
Preparing logs and investigative reports, as required, by writing, typing or entering accurate information that can be easily interpreted by fellow officers and supervisors
Reading and interpreting police reports, local and state law and procedure manuals
Accurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual
Ensuring that all property removal is conducted within appropriate policy requirements and in accord with client standards
On a typical day as a Healthcare Security Officer, you can expect:
A fast-paced, exciting, and challenging environment;
A collaborative and rewarding team atmosphere;
Hospital patients, staff and visitors who count on your compassion and knowledge;
To remain active, engaged, and moving;
Ever-changing conditions that move from quiet calm to extreme urgency in an instant;
To learn new professional and interpersonal skills;
To make a positive impact on someone's health and well-being every day!
Core Competencies:
Security Basics: Ability to learn, retain and perform basic healthcare security functions;
Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery;
Communication: Ability to listen, share, modify information effectively amongst different stakeholder groups and in varying departments;
Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client;
Leadership: Ability to motivate, inspire, and influence others.
Minimum Qualifications at Entry:
Minimum of three years of supervisory experience in a healthcare setting
Be 18 years of age and possess a high school diploma or GED
Have a reliable and functional means of communication (i.e., cell phone)
The legal right to work in the United States
Fluent in English writing and speaking
Possess a valid government-issued driver's license or state-issued I.D.
Active state issued guard card preferred
Participate in a pre-employment drug and background screening process
Complete Healthcare competency assessment and training on defusing assaultive behaviors
