About the roleTeleMed2U is seeking a Licensing Manager to build, manage, and scale our provider licensing function across multiple states. This is a hands-on role responsible for owning licensing operations end-to-end while establishing the processes and structure needed to support growth. This role will evolve into a people leadership position as the licensing function expands.
What you'll do- Manage the full lifecycle of provider licensing, including applications, renewals, reinstatements, and multi-state expansion
- Prepare and submit applications, ensuring accuracy and compliance
- Track license statuses, expirations, and renewal timelines
- Communicate with providers and licensing boards to resolve issues
- Maintain accurate, audit-ready documentation
- Build and improve workflows, SOPs, and tracking systems
- Support multi-state growth through scalable licensing processes
- Monitor regulatory changes and ensure ongoing compliance
- Identify and mitigate licensing risks
- Partner with Clinical Operations, Recruiting, Credentialing, and Compliance
- Track key metrics and provide reporting to leadership
- Support future build-out of licensing operations and team structure
Qualifications- Bachelor's degree in healthcare administration, business administration, or related field preferred; significant professional experience in multi-state provider licensing and demonstrated operational ownership may be considered in lieu of formal education
- Minimum 3 years of provider licensing experience, including multi-state licensing exposure
- Proven ability to take ownership and lead projects, initiatives, or functional responsibilities, including influencing stakeholders and driving outcomes
- Strong understanding of state licensing regulations, telehealth compliance, and provider licensure processes
- Strong organizational, analytical, and problem-solving skills
- High attention to detail and ability to manage competing priorities
Preferred- Certification through NAMSS (e.g., CPCS, CPMSM)
- Experience in telehealth or multi-state healthcare organizations
Physical Requirements- Prolonged periods of desk work and computer use
- Ability to lift up to 15 lbs
Compensation- Job Type: Full Time Exempt
- Competitive Salary
- Schedule: Monday - Friday during normal business hours.
Full-Time Employment Benefits- Health Benefits (Health/Vision/Dental)
- Paid Time Off
- Paid Holidays
- 401K
