Summary

The primary purpose of this position is to provide support to health care management officials by analyzing, evaluating, advising on and/or coordinating health care delivery systems and operations. Preferred candidates will have experience supporting large-scale electronic record implementation or health IT transformation initiatives within a hospital, health care system, or large scale organization.

Duties

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• Facilitates the analysis of medical center change readiness, creates gap analysis, and articulates the impact of Electronic Health Record Modernization (EHRM) on workflow.
• Works with the medical center Executive Leadership Team (ELT), Informatics Steering Committee staff, and Integrated Clinical Community (ICC) leadership and staff to apply a structured methodology to lead Health Care System (HCS) level change management activities during the (EHRM) transformation.
• Develops and prepares internal instructions, guidelines, etc. concerning EHRM and recommends required policy changes and procedural adjustments to ensure proper and adequate accomplishment of deployment program goals and objectives.
• Participates in decisions and policy making with the medical center director while sharing in the responsibility for management actions/outcomes regarding initiatives, involvement in operations and coordinating intra and inter-ICC activities.
• Provides advisory services to all levels of medical center management regarding the requirements and implications of the EHRM deployment.
• Promotes collaborative working relationships, uses creative problem solving, and practices flexibility and creativity.
• Assesses the impact of change on the motivation of all groups involved in EHRM activities.
• Acts as a resource person in planning, reviewing, or revising policies and procedures that impact the EHRM deployment.
• Leads training and facilitation of performance improvement teams, the use of relevant tools and statistical processes and the use of VHA databases;
• Establishes effective relationships within the VISN and HCS through participation in organizational and committee structures.

Work Schedule: Monday - Friday 7:30 A.M. - 4:00 P.M.

Compressed/Flexible: Available

Telework: Not eligible

Virtual: This is not a virtual position.

Position Description/PD#: Health System Specialist/PD09831A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/13/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/05/2026.You may qualify based on your experience and/or education as described below:

The Occupational Series 0671 includes an Individual Occupational Requirement (IOR).

• This IOR applies to ALL Grade levels. An IOR is a basic requirement that must be met in order to qualify for entry into this job series, and it is something that can't be waived. The education must be accredited by an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.

To qualify for this occupational series, applicants MUST have one of the following listed below.

• Undergraduate and Graduate Education: Major study hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

OR

• Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

OR

• Successful completion of an agency-sponsored on-the-job training program, it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: 1) Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; 2) Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and 3) oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.

In addition to meeting the IOR above, you must meet the experience as described below: GS-13

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship advising senior leadership, managing ambiguity in novel program areas, and successfully influencing outcomes across multiple stakeholder groups without direct line authority. Experience working with contracted entities on large scale organizational project implementations. applying qualitive and/or quantitative methods for program improvement; supporting budget formulation and resource allocation; Preferred candidates will have experience supporting large-scale electronic record implementation or health IT transformation initiatives within a hospital, health care system, or large-scale organization. Ideally will have experience including direct exposure to Cerner/Oracle Health or comparable EHR platforms. Experience applying structured change management methodologies (Lean, Six Sigma, or similar) and familiarity with VHA data and reporting systems is highly desirable.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.