Health System Director - Space Management

North Shore Bank

• $210K — $250K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in architecture, planning, real estate, facilities management, business, information systems, or a related field.
  • 10+ years of progressive experience in space management, facilities planning, real estate, or related disciplines.
  • Experience in a complex healthcare environment is strongly preferred.
  • Experience leading or supporting enterprise IWMS/CAFM implementations is preferred.
  • Proficient with IWMS/CAFM platforms such as Eptura, Planon, or Archibus; familiarity with CAD, database, and reporting applications is required.
  • Demonstrated experience optimizing enterprise space management and facilities management systems.

Responsibilities

  • Lead management and governance of NYULH's enterprise space data, ensuring accuracy and consistency.
  • Develop metrics for space utilization and productivity to inform planning, investment, and operational decisions.
  • Serve as the functional lead for NYULH's IWMS/CAFM platform, partnering with leadership for system optimization.
  • Oversee integration and validation of space information across new sites, leases, and capital projects.
  • Manage the Space Request Form (SRF) process, aiming to enhance service standards and customer experience.
  • Collaborate with various departments to align space data with institutional goals and identify improvement opportunities.
  • Lead and develop the Space Management team, setting priorities and professional development opportunities.

Benefits

  • Comprehensive benefits and wellness package designed to support various life stages.
  • Access to robust financial security benefits and generous time-off programs.
  • Participation in employee resource groups for peer support.
  • Holistic employee wellness program focusing on multiple areas of well-being.
  • Resources and services aimed at enhancing overall quality of life for employees and their families.
Full Job Description
Position Summary:
We have an exciting opportunity to join our team as a Health System Director - Space Management.

Reporting to the Sr. Director for Campus and Facilities Planning, the Director will lead NYULHs enterprise space data management function, overseeing the accuracy, integrity, and strategic use of the organizations space inventory, floor plans, and related data systems. The Director will establish standards, processes, and performance measures that enable RED+F and institutional leadership to make informed decisions regarding space utilization, planning, real estate, capital investment, and operational needs.
The ideal candidate will bring strong space planning and analytical experience, a broad understanding of healthcare environments, and demonstrated expertise with IWMS/CAFM platforms, space data standards, and the translation of complex data into actionable information.
g, and broad familiarity with IWMS systems and real estate industry space data standards.

Job Responsibilities:

Primary responsibilities include:

  • Lead the management and governance of NYULHs enterprise space data, ensuring the accuracy, integrity, consistency, and timely maintenance of space inventories, floor plans, room attributes, and related information across the organization. Establish standards, processes, and protocols for the collection, validation, documentation, and reporting of space data.
  • Develop and apply space utilization, productivity, and benchmarking metrics to identify opportunities and inform enterprise-wide planning, real estate, capital investment, and operational decisions. Translate complex space data into actionable insights through dashboards, reports, visualizations, and other analytical tools.


  • Serve as RED+Fs functional lead for the implementation, optimization, and ongoing development of NYULHs IWMS/CAFM platform, partnering with MCIT and RED+F leadership to establish system requirements, workflows, data standards, reporting capabilities, and governance.


  • Oversee the integration and ongoing validation of space information across NYULHs portfolio, including new sites, leases, acquisitions, renovations, capital projects, floor plans, room numbering, and physical space surveys.


  • Lead the Space Request Form (SRF) intake and response process, establishing service standards, performance metrics, and reporting while identifying opportunities to improve responsiveness, transparency, and customer experience.


  • Partner with Planning, Facilities, Real Estate, Finance, MCIT, and other stakeholders to align space data, systems, and processes with broader institutional objectives and identify opportunities for standardization, automation, technology, and continuous improvement.


  • Lead, supervise, and develop the Space Management team, establishing priorities, performance expectations, service standards, and professional development opportunities while ensuring effective workload management and delivery of organizational priorities. Serve as a subject matter expert and trusted advisor to RED+F leadership and internal stakeholders on space data, utilization, and IWMS/CAFM systems.


Minimum Qualifications:
  • Bachelors degree in architecture, planning, real estate, facilities management, business, information systems, or a related field
  • 10+ years of progressively responsible experience in space management, facilities planning, real estate, workplace strategy, planning/design, or a related discipline.
  • Experience in a complex healthcare environment strongly preferred.
  • Experience leading or supporting enterprise IWMS/CAFM implementations preferred.
  • * Proficiency with IWMS/CAFM platforms such as Eptura, Planon, Archibus, or comparable systems; experience with CAD, database, spreadsheet, data visualization, and reporting applications.
  • * Demonstrated experience implementing, administering, or optimizing enterprise space management, IWMS, CAFM, real estate, or facilities management systems.

Qualified candidates must be able to effectively communicate with all levels of the organization.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $210,000.00 - $250,000.00. Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

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