Health Solutions ConsultantLocation: Ottawa, Ontario (Flexible within territory)
Department: Commercial - Sales & Marketing
Job type: Permanent
Role summaryAs a Health Solutions Consultant, you will play a key role in engaging healthcare professionals (HCPs) across your assigned territory, including general practitioners, paediatricians, and psychiatrists. Reporting to the District Manager, you will deliver value-driven solutions and educational support to ensure informed clinical decision-making and optimal patient outcomes.
This is a field-based, sales-focused role where you will own and execute a territory business plan, build strong customer relationships, and drive performance against defined targets. You will act as a trusted partner to HCPs, delivering tailored insights and programs aligned with their needs.
Role and ResponsibilitiesCustomer Engagement and Product Education- Conduct face-to-face, virtual, and phone interactions with healthcare professionals to communicate product and therapeutic information.
- Deliver clear, compliant, and evidence-based messaging to support safe and appropriate prescribing decisions.
- Maintain a high level of customer focus and deliver value in every interaction.
Territory Planning and Execution- Develop and execute an annual territory business plan aligned with corporate and franchise objectives.
- Identify growth opportunities and implement strategies to achieve sales targets.
- Monitor territory performance and adjust activities based on insights and business needs.
Relationship Management- Build and maintain strong, credible relationships with HCPs by understanding their clinical and practice needs.
- Identify partnership opportunities and deliver solutions that enhance patient care and practice outcomes.
- Collaborate effectively with internal stakeholders to maximize customer impact.
Educational and Promotional Programs- Plan, develop, and execute educational and promotional initiatives tailored to customer needs.
- Deliver programs that provide balanced and relevant information on therapeutic areas and products.
- Collaborate with marketing and medical teams to ensure alignment and effectiveness.
Operational Excellence and Reporting- Maintain accurate and timely records of customer interactions in CRM systems.
- Manage territory administration, including call reporting and expense tracking.
- Ensure compliance with all internal policies, regulatory requirements, and ethical standards.
Education- Bachelor's degree in Science, Business, or a related field.
Experience- 5-7 years of sales experience, preferably within the pharmaceutical or healthcare industry.
- Proven track record of meeting or exceeding sales targets.
- Experience in CNS or ADHD therapeutic areas is preferred but not essential.
Certifications- Valid driver's license.
- CCPE Basic Accreditation (preferred or to be obtained).
Knowledge and Skills- Strong business acumen with the ability to develop and execute territory plans.
- Excellent communication and presentation skills to effectively engage healthcare professionals.
- Proven ability to build long-term, trust-based relationships with customers.
- Analytical mindset with the ability to identify opportunities and drive outcomes.
- High level of organization, attention to detail, and ability to manage multiple priorities.
- Strong collaboration skills with cross-functional teams.
- Proficiency in CRM systems and Microsoft Office tools.
- Self-motivated with an entrepreneurial mindset and a bias for action.
What we offer in return- Opportunities for professional growth and continuous learning.
- A supportive, inclusive, and high-performance team environment.
- The opportunity to directly impact patient outcomes and healthcare delivery.
- Competitive compensation and benefits package.
