Virginia Department of Human Resource Management

Health Services Quality Improvement Manager: Division of Institutions - #01373

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in healthcare quality improvement, patient safety, or risk management.
  • Knowledge of healthcare regulations, accreditation standards, and quality improvement principles.
  • Strong analytical and report-writing skills.
  • Ability to travel to various facilities regularly.
  • Experience working with multidisciplinary teams in a complex healthcare system.
  • Experience leading quality improvement projects and training staff.
  • Master's degree in a relevant field is preferred.

Responsibilities

  • Lead clinical and operational teams on quality improvement initiatives.
  • Develop and manage a statewide quality assurance and improvement plan.
  • Collaborate with stakeholders to implement policies and procedures.
  • Support the CMO in chairing the Patient Safety Committee.
  • Handle grievances, complaints, and ensure ACA accreditation compliance.
  • Evaluate and monitor quality improvement programs in partnership with facilities.
  • Drive systemwide risk-reduction initiatives and process improvements.

Benefits

  • Comprehensive health benefits package.
  • Paid leave and holidays.
  • Opportunities for professional development and training.
  • Potential for shaping healthcare quality on a state-wide level.
  • Contribute to significant public health improvements within the correctional system.
Full Job Description
Title: Health Services Quality Improvement Manager: Division of Institutions - #01373

State Role Title: Health Care Compliance Manager

Hiring Range: $80,688 - $149,271

Pay Band: 6

Agency: Dept of Corr - Central Admin

Location: DOC Headquarters

Agency Website: https://www.vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

This position reports to the Chief of Health Services Operations and serves as a leader to clinical, operational, and administrative teams on quality improvement. They will develop, monitor, and manage the statewide quality assurance and improvement plan for all facilities and work with various stakeholders to develop and implement policies and procedures. This position will also provide direct support to the CMO in chairing the state-wide Patient Safety Committee. In addition, this position will be involved in grievances, complaints, ACA accreditation and compliance. This position develops, implements, evaluates, and monitors programs in partnership with the facilities and regional teams.

Minimum Qualifications

Knowledge and experience focused on quality improvement, patient safety, or risk management functions

Experience in healthcare patient safety, quality improvement, or related discipline.

Knowledge of healthcare regulations, accreditation standards, and quality improvement principles

Strong analytical, investigative, and report-writing skills

Ability to travel regularly to assigned facilities

Experience working with multidisciplinary teams or in a complex healthcare system

Experience leading QI projects and training staff

Additional Considerations

Master's degree in relevant field
Clinical licensure
Professional certification in relevant field
Experience in a carceral setting
Experience in outpatient settings
Demonstrated success implementing systemwide risk-reduction initiatives or process improvement projects

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

If selected as a finalist with the VADOC, candidates can expect the following:

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver's License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia's Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

Contact Information

Name: Human Resources



Email: Applications submitted via email will not be considered.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.

About Virginia Department of Human Resource Management

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