Willis Towers Watson

Health and Benefits Manager

Willis Towers Watson$88K — $105K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years' experience in health and welfare plan design/management in consulting, brokerage, or similar consultative roles
  • Strong relationship-building skills with current clients
  • Excellent oral and written communication skills
  • Self-starter with the ability to work both independently and in teams
  • Proven flexibility and problem-solving abilities
  • Strong analytical and creative skills
  • Proficient in Microsoft Office, especially Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • CEBS designation or actuarial/underwriting training preferred

Responsibilities

  • Lead design and management of group medical, dental, and wellbeing benefits for clients
  • Contribute to and lead project management efforts, monitoring objectives and deliverables
  • Proactively advise clients and deliver superior service
  • Create benefit plan analyses and funding strategies
  • Support benefit enrollment with material preparation and internal updates
  • Manage client compliance completion for reports and filings
  • Engage specialist resources on health management and compliance
  • Participate in new business generation as a team member
  • Mentor junior colleagues and foster a collaborative team environment

Benefits

  • Comprehensive health and welfare benefits including medical, dental, and vision
  • Flexible spending accounts and health savings account options
  • Paid holidays and annual paid time off with additional leave benefits
  • Retirement options including a contributory pension plan and 401(k)
  • Employee wellbeing program and work/life resources support
Full Job Description
Job Description

Description

You will be a key member of the client service team, engaging directly with clients and establishing relationships across all levels of the client organization. You will substantially contribute to the management of projects, leveraging your experience as a benefits expert to make recommendations on plan design and management for the full array of health and benefits programs. You will have the opportunity to position yourself to grow into a senior relationship management and/or leadership role by serving as a pivotal point of contact on projects and working alongside industry experts on cutting edge solutions.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role
  • Play a lead role in the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients. Responsibilities include:
  • Materially contributing to and/or leading project management; monitoring progress against established objectives, budgets, timelines, deliverables and quality standards; and serving as day-to-day contact for clients
  • Proactively advising clients and providing superior client service
  • Contributing to the creation of benefit plan analysis, design, cost savings and funding strategies
  • Providing benefit enrollment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary.
  • Ensuring client compliance adherence by managing completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates
  • Engaging specialist resources and subject matter experts in health management, absence and disability management, pharmacy, data analytics and compliance
  • Supporting the generation of new business by participating in prospecting opportunities as part of a broader team
  • Building relationships internally and collaborating effectively on cross-functional teams
  • Mentoring junior colleagues


Qualifications

The Requirements
  • 6+ years' experience in the design/management of health and welfare plans gained in a consulting or brokerage environment or similar experience in a consultative role gained at a carrier or vendor
  • Desire and ability to expand relationships with current clients
  • Polished and well developed oral and written communication skills
  • Self-starter attitude and ability to work independently and as part of a team
  • Flexibility and proven ability to identify and resolve issues
  • Strong analytical, creative and integrative skills
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • CEBS designation, or health and welfare actuarial or underwriting training desired


This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Company Benefits (US locations)

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).


We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

About Willis Towers Watson

Willis Towers Watson is a global insurance and risk management company that provides a range of services to clients in more than 140 countries. The company was formed in 2016 through the merger of Willis Group Holdings and Towers Watson & Co. Willis Towers Watson offers a range of insurance products, including property and casualty insurance, life insurance, and health insurance. The company also provides risk management and consulting services, including actuarial services, investment consulting, and human capital consulting. Willis Towers Watson is known for its expertise in risk management and its ability to help clients navigate complex insurance and regulatory environments.
Learn more about Willis Towers Watson
Size
46,000 employees
Market Cap
$26.2 billion
Industry
Net Income
$996 million
Founded
1828
5 Year Trend
+2.7%
Revenue
$9.3 billion
NASDAQ

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