About the Role:Grade Level (for internal use):
13
The Team:
S&P Global WSO is an industry leader in leveraged loan and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis.
Responsibilities and Impact:
S&P Global is seeking an experienced and self-motivated individual to manage both client relationships within the Portfolio Management Services group. The successful candidate will be responsible for managing client-driven strategy and client support throughout multiple aspects of the business. Additional responsibilities include coordination of issue resolution, training, reporting, keen understanding/presentation of the clients' business structure, product pipeline, and market footprint. This individual will help set the vision of our team, as well as the daily tone of positive client experiences.
Manage a team strategy around a set focus of clients who utilize solution products
Responsible for client task management as it relates to daily deliverables, product improvements, the strategic roadmap, and the prioritization of these expectations
Find ways to enhance our service offering by working with Product and other internal teams to streamline processing and create efficiencies
Demo products across solutions for prospective clients
Complete special projects as assigned
Compensation/Benefits Information: (This section is only applicable to US candidates)
S&P Global states that the anticipated base salary range for this position is $140,000 to $160,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan.
This role is eligible to receive additional S&P Global benefits
What We’re Looking For:
Basic Required Qualifications:
Banking or investment industry experience
Customer relations experience
Strong work ethic – organized, detail oriented, analytical, task driven
Technical awareness through software applications
Adept at building strong client relationships with an emphasis around overall client execution
Additional Preferred Qualifications:
Right to Work Requirements:
This role is limited to persons with indefinite right to work in the United States.
Return to Work:
Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.