Head of Workplace Operations

nudge

$120K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in facilities or workplace operations, particularly in fast-paced industries like hardware or robotics.
  • Demonstrated ability to manage vendors and contractors effectively.
  • Detail-oriented with a proactive approach to problem-solving and process improvement.
  • Hands-on experience in overseeing lab or production environments.
  • Strong organizational skills and a knack for prioritizing tasks in dynamic situations.
  • Excellent communication skills to liaise with various teams and stakeholders.
  • High integrity and professional judgment for making critical decisions.

Responsibilities

  • Manage daily operations of Nudge's office, lab, and hardware development facilities.
  • Design effective operational systems for safety, reliability, and efficiency.
  • Collaborate with technical teams to align environment needs with operational capabilities.
  • Build and maintain relationships with building management and service providers, ensuring high performance standards.
  • Oversee spatial organization, office expansions, and reconfigurations as the company scales.
  • Proactively identify and solve operational bottlenecks to support engineering and research teams.
  • Handle budgeting and expense management for facilities, advising leadership on strategic priorities.

Benefits

  • Opportunity to lead and shape workplace operations in a cutting-edge environment.
  • Hands-on role with significant influence on company growth and operational efficiency.
  • Be part of a dynamic team focused on innovation in hardware and robotics.
  • Access to modern office and lab facilities that support technical development.
  • Engagement with diverse teams to empower and streamline their operational needs.
Full Job Description
About the role

We're looking for a Head of Workplace Operations to own the physical operating environment at Nudge. This person will make sure our office, labs, prototyping spaces, and shared infrastructure run reliably and scale with the company. The role is highly hands-on and requires strong judgment, follow-through, and the ability to build systems that help technical teams move quickly.

You will
  • Own day-to-day workplace and facilities operations across Nudge's office, lab, and hardware development spaces.
  • Design and run the operational systems that keep the physical environment reliable, safe, and efficient, including access control, badging, shipping and receiving, inventory, supplies, maintenance, repairs, vendors, and workplace services.
  • Partner closely with hardware, research, and engineering teams to understand what they need from the physical environment and make sure our spaces support fast, dependable execution.
  • Own relationships with building management, contractors, service providers, and key operational vendors, and hold a high bar for responsiveness, quality, and follow-through.
  • Own space planning, moves, build outs, expansions, and reconfigurations as the company grows.
  • Identify and resolve operational bottlenecks before they become meaningful problems for engineering or research teams.
  • Own facilities-related budgeting, purchasing, and expense management, and help leadership make good decisions about priorities and tradeoffs.
  • Step into high-priority operational issues as needed, especially in moments where speed, judgment, and reliability matter more than perfect role boundaries.


About you

Regardless of career level, you should have:
  • Experience running facilities, workplace, lab, or physical operations in a fast-paced company, ideally in hardware, R&D, manufacturing, or robotics.
  • Strong judgment and the ability to prioritize what matters most in a dynamic environment with competing demands.
  • A highly organized, detail-oriented, and reliable working style. You notice what is broken, missing, late, or likely to fail, and you address it.
  • Comfort being hands-on and directly handling the work when needed.
  • Experience managing vendors, contractors, and service providers, with the ability to hold a high bar for execution and accountability.
  • A strong operational and systems-oriented mindset. You do not just solve immediate problems - you improve the underlying process so they do not keep recurring.
  • Clear communication and a bias toward speed and follow-through.
  • A high bar for the quality of the environment people work in, and an understanding that operational excellence is a multiplier for every team around you.
  • High integrity and strong professional judgement

Similar Jobs

More Jobs at nudge

More Business Services Jobs

Find similar Head of Workplace Operations jobs: