Location: Mason, Ohio
We are looking for an experienced Head of Transport Operations & Customs to lead our transportation, customs, and logistics support activities in North America while driving operational excellence, compliance, and continuous improvement.
Your Responsibilities
- Lead Transport Operations, Customs Operations, and Logistics Support teams.
- Ensure efficient inbound and outbound transportation processes and carrier performance management.
- Oversee customs and FTZ operations, broker management, import/export documentation, and compliance activities as well as export control procedures.
- Drive KPI-based performance management across cost, quality, delivery, and service.
- Manage logistics service providers and support transportation tenders and contract reviews.
- Lead digitalization, automation, and process improvement initiatives.
- Act as the primary interface between Operations, Supply Chain, Purchasing, Finance, IT, and external logistics partners / customs authorities.
- Develop and coach a high-performing team based on clear actions, while fostering a culture of continuous improvement.
Your Qualifications
- Bachelor's degree in Supply Chain, Logistics, Business, or a related field.
- Several years of leadership experience in transportation, logistics, customs, or trade compliance.
- Strong knowledge of transportation processes, customs regulations incl. FTZ, and logistics service provider management.
- Experience with freight forwarders, customs brokers, and operational compliance processes.
- Excellent analytical, communication, and stakeholder management skills.
- Strong leadership abilities with a passion for developing people and driving change.
- Fluent English required; additional languages are a plus.
What We Offer
- Leadership role with regional impact.
- Opportunity to shape the future logistics and customs organization within Festo North America.
- Collaborative, international environment.
- Competitive compensation and benefits package.
Benefits
Festo Corporation offers a robust benefits package, which is designed to help employees and their dependents stay healthy, feel secure and maintain a work/life balance. This is just one way we strive to provide employees with a rewarding workplace. As an effort to keep pace with healthcare trends, Festo Corporation is committed to providing a comprehensive benefits package to its employees which includes...Medical, Dental, Vision, Flexible Spending Programs, Short-term and Long-term disability, 401k, Pet Insurance, Paid Holidays, Paid time off, Educational assistance and many more.
We look forward to your application and to getting to know you!
