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Job Responsibilities:The Head of Technology and Product for WeloData, a Welo Global business, is a hands-on leader accountable for both product and engineering for this fast growing service line. This is a build and scale mandate: the role owns strengthening platform reliability, release quality, monitoring, and product delivery as the foundation for WeloData's next stage of growth, and is empowered to move fast and decisively. Working in close partnership with Welo Global's Technology team, and stakeholders within WeloData: Talent, Operations, and the Director of Delivery Engagement, the Head of Technology and Product elevates WeloData's platforms to match the pace of the business while building the 2-3 year[CG2.1] technology and product roadmap that positions WeloData for what's next, delivering measurable impact on customer success, operational efficiency, and financial performance.
TASKS & RESPONSIBILITIES- Build the next generation of WeloData's platform foundations: raise the bar on release quality, monitoring, and audit readiness, and build the engineering discipline to match the pace of the business's growth.
- Define and execute the product and technology strategy for WeloData, shaping the domain's 2-3 year roadmap, coordinated with Welo Global's corporate goals.
- Anticipate market, client, and technology trends to position WeloData as an industry leader in the rapidly evolving AI training data space
- Partner with EL leaders to shape cross-domain strategy and ensure integration with the wider Welo Global technology ecosystem.
- Lead product, and technology professionals across geographies.
- Build a culture of innovation, collaboration, and continuous improvement within WeloData Technology and Product.
- Recruit, develop, and retain top technical talent; provide mentorship and succession planning for future technology leaders.
- Be the executive technology partner for WeloData, working closely with internal teams and Clients to co-create solutions grounded in real operational impact.
- Be the WeloData technology expert and advocate externally, enhancing the company's visibility and reputation in the AI, data, and localization technology space.
- Define and execute the technology strategy for WeloData, shaping the domain's 2-3 year roadmap in alignment with Welocalize's corporate goals.
- Anticipate market, client, and technology trends to position WeloData as an industry leader in data-driven language and AI services.
- Partner with the CTO and other EL leaders to shape cross-domain strategy and ensure integration with the wider Welocalize technology ecosystem.
- Direct the architecture, design, and delivery of scalable data and analytics platforms, AI/ML capabilities, and automation solutions for WeloData.
- Drive adoption of new technologies that improve efficiency, quality, and innovation across the service line.
- Oversee large-scale, complex projects that deliver significant enterprise value and set precedents for future growth.
- Ensure delivery of secure, reliable, and cost-effective infrastructure, platforms, and applications that power WeloData solutions.
- Establish governance standards for data integrity, interoperability, and compliance across systems.
- Optimize technology investments through effective budgeting, vendor partnerships, and in-house development.
- Lead and inspire a multi-disciplinary team of engineering, data, and technology professionals across geographies.
- Build a culture of innovation, collaboration, and continuous improvement within WeloData Technology.
- Recruit, develop, and retain top technical talent; provide mentorship and succession planning for future technology leaders.
- Act as the executive technology partner for WeloData, working closely with Product, Operations, Sales, and Clients to co-create innovative solutions.
- Represent WeloData technology externally, enhancing the company's visibility and reputation in the AI, data, and localization technology space.
REQUIREMENTSEducation:
• Bachelor's degree in Computer Science, Engineering, Data Science, or a related field required; Master's degree preferred.
Experience:
• Extensive leadership experience in technology strategy, product development, and operations at scale, ideally within data, AI/ML, or SaaS domains.
• Demonstrated success in setting long-term technology vision and executing multi-year roadmaps at the domain or enterprise level.
• Proven ability to lead global, high-performing technical teams and deliver innovation in fast-paced, client-centric environments.
• Strong background in building and scaling data platforms, analytics frameworks, and AI-driven solutions.
Skills & Knowledge:
• Deep knowledge of emerging technology trends in data, AI/ML, and cloud infrastructure.
• Exceptional communication and stakeholder engagement skills, with ability to influence across executive leadership and clients.
• Strong financial acumen with P&L responsibility for technology investments.
• Track record as a change agent, driving organizational and technological transformation.
KEY COMPETENCIES• Customer Obsession: Puts the customer first in every decision, with deep understanding and proactive solutions that anticipate needs before they're expressed.
• Relentless Innovation: Continuously seeks smarter, more creative ways to work and challenges the status quo.
• Winning Together: Builds trust, collaboration, and shared accountability across the business.
• Commitment to Excellence: Strives for growth and high-quality outcomes through active, never passive, management.
ADDITIONAL LEADERSHIP ATTRIBUTES
Beyond the core competencies above, this is a rare opportunity for a leader who is direct, hands-on, and energized by building at pace. This role will shape the technology and product foundation of Welo Data, working closely with a strong existing team to accelerate what is already in motion. The ideal candidate thrives on getting into the details, moves quickly, and makes bold, well-reasoned decisions with confidence. Success in the first year looks like a stronger, more resilient platform, a high-performing engineering culture, and visible progress on new capabilities that unlock WeloData's next stage of growth.
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