JP Morgan Chase & Co.

Head of Strategy & Transformation, Control Management Testing Center of Excellence

JP Morgan Chase & Co.$150K — $200K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in strategy, transformation, or business management.
  • Proven track record in defining and executing organizational strategy.
  • Experience leading large-scale transformation and operating model redesign.
  • Expertise in developing strategic roadmaps and governance frameworks.
  • Skilled in executive communication and preparing board-level presentations.
  • Ability to influence stakeholders in complex environments without direct authority.
  • Strong communication and executive presence to translate complex information into actionable insights.

Responsibilities

  • Define and execute TCoE's strategic roadmap and transformation agenda.
  • Lead innovation and automation initiatives to improve effectiveness and scalability.
  • Oversee enterprise portfolio governance and strategic investment planning processes.
  • Manage annual objectives and governance frameworks to convert strategy into measurable outcomes.
  • Develop and deliver executive communications for the TCoE transformation agenda.
  • Act as strategic liaison to align across Risk Management and operational functions.
  • Drive transformation initiatives including process optimization and technology modernization.

Benefits

  • Opportunity to shape one of the firm's largest control testing organizations.
  • Engagement with senior leaders and diverse teams across the enterprise.
  • Focus on innovative technology and automation strategies.
  • Impactful role influencing strategic direction and organizational outcomes.
Full Job Description
JOB DESCRIPTION

The firmwide Testing Center of Excellence (TCoE) is an essential part of our Firm’s commitment to ensuring we maintain a strong risk and control environment. Working closely with our partners across Risk Management, Compliance, Operational Risk, and Control Management, our goal is to provide insights and opportunities to our business owners to help maintain a strong risk and control environment in support of their business delivery. 


As an Executive Director in the Chief Administrative Office, you will define and drive the TCoE's strategic roadmap, operating model evolution, transformation agenda, innovation strategy and enterprise integration priorities. You will partner closely with senior leaders across Testing, Product, Technology, Data & Analytics, Compliance, Control Management and Audit. You will also help shape the future of one of the firm's largest control testing organizations, enabling scalable, technology-driven, and efficient delivery across a global organization of more than 1,100 employees.

Job Responsibilities

  • Define and execute the TCoE strategic roadmap, operating model, and multi-year transformation agenda.
  • Lead innovation, automation, AI, and workforce transformation initiatives that improve organizational effectiveness, scalability, and delivery outcomes.
  • Own enterprise portfolio governance, strategic prioritization, and investment planning processes, ensuring alignment of transformation initiatives, regulatory commitments, and business objectives.
  • Lead strategic planning for the TCoE, including annual objectives, multi-year roadmaps, executive scorecards, and governance frameworks that translate strategic priorities into measurable outcomes.
  • Own executive communications and stakeholder engagement for the TCoE strategy and transformation agenda, developing leadership messaging, presentations, business reviews, and governance materials that align stakeholders to the organization's vision, priorities, progress, risks, and opportunities.
  • Serve as the primary strategic liaison across Control Management, Compliance, Audit, Risk, Product, Technology, and Data organizations, building alignment, influencing decisions, and driving enterprise integration.
  • Drive major transformation initiatives, including operating model redesign, process optimization, technology modernization, organizational effectiveness, and change adoption.
  • Partner across Product, Technology, Data, Compliance, Audit, and Control Management to accelerate delivery of strategic initiatives and enterprise priorities.
  • Provide strategic advisory support to senior leadership, synthesizing complex information into actionable insights, recommendations, and decision options.
  • Lead quarterly business reviews, strategic performance assessments, leadership offsites, and executive governance routines to ensure alignment between organizational investments, priorities, and outcomes.

Required Qualifications, Skills and Capabilities

  • Minimum of 10 years of experience in strategy, transformation, business management, management consulting, product management, operations, risk, controls or compliance.
  • Demonstrated ability to define organizational strategy, influence executive decision-making, and drive measurable business outcomes across large, complex organizations.
  • Demonstrated success leading large-scale transformation initiatives, operating model redesign, and organizational change programs.
  • Experience developing and executing strategic roadmaps, enterprise governance frameworks, and multi-year transformation plans.
  • Demonstrated experience developing executive communications, board-level presentations, governance materials, and strategic messaging for senior leadership.
  • Proven ability to influence outcomes across complex stakeholder environments without direct authority and build alignment across multiple functions.
  • Strong executive presence, communication, and stakeholder management skills, with the ability to synthesize complex issues into actionable recommendations and strategic decisions.

 

Preferred Qualifications, Skills and Capabilities

  • Experience within Risk, Compliance, Control Management, Audit, Testing, or other governance-oriented organizations.
  • Experience leading data, analytics, automation, artificial intelligence, or technology-enabled transformation initiatives.
  • Experience partnering with Product, Technology, Data, and Operations organizations to deliver enterprise-scale strategic initiatives.
  • Experience supporting executive committees, regulatory engagements, board reporting, or other senior governance forums.
  • Familiarity with operating model design, workforce strategy, enterprise change management, and organizational effectiveness programs.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

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Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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