Head of Strategy & Operations

Sapiom, Inc

$150K — $200K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Strategy, Operations, Technical Program Management, or Product management.
  • Experience building or scaling operations in a high-growth startup context.
  • Proven ability to design and run effective operating rhythms like QBRs and planning cycles.
  • Demonstrated experience in partnering with Finance on planning and forecasting activities.
  • Strong technical fluency; able to communicate effectively with engineers and identify technical growth opportunities.
  • Background in leading fundraising processes, including drafting investor materials and managing diligence.
  • Ability to constructively challenge leadership thinking in high-pressure situations.
  • Hands-on experience with automation tools and a mindset focused on efficiency.

Responsibilities

  • Partner with leadership to define and operationalize strategy through clear initiatives and execution frameworks.
  • Design and run operating rhythms that ensure accountability and effective decision-making across functions.
  • Systematize the company’s operating functions to support rapid growth and ensure compliance and audit readiness.
  • Oversee company-wide planning and performance management in conjunction with Finance.
  • Synthesize market insights into a coherent narrative for stakeholders and support fundraising efforts.

Benefits

  • High-trust, high-agency work environment.
  • Opportunity to shape company strategy and operations significantly.
  • Access to leadership and involvement in high-stakes conversations.
  • Dynamic role requiring engagement across all business functions.
  • Culture of efficiency, focusing on automation and reducing operational drag.
Full Job Description
About the Role

The Head of Strategy & Operations is the architect of the operational backbone that lets the company scale. Working closely with the CEO and leadership team, you turn strategic intent into operating plans, cadences, and systems the rest of the company can run on. You'll embed deeply in the day-to-day mechanics of the business - translating leadership priorities into execution, tracking progress relentlessly, and removing bottlenecks before they slow the team down.

This is a high-trust, high-agency seat. You partner with leadership on strategy and own the machinery that turns it into results - across finance, legal, people ops, and beyond.

What You Will Do

You'll partner with the leadership team to shape strategy and drive its operational execution, with the judgment and trust to represent the business in high-stakes conversations, internally and externally. You'll move fluidly across the business - running planning cycles and executive forums, designing the systems finance, legal, and people ops run on, and standing up new functions from scratch. You treat every operating function with the rigor of a production system, build processes that are audit-ready by default, and default to automating outcomes rather than adding headcount.

Responsibilities
  • Strategy & execution: Partner with the leadership team to define and operationalize strategy across segments - translating it into clear, trackable initiatives, operating plans, and execution frameworks, and driving cross-functional alignment across Engineering, Product and GTM, so key priorities move forward with speed and accountability.
  • Operating cadence & governance: Design and run operating rhythms including planning cycles, quarterly business reviews (QBRs), forecast reviews, and executive forums, ensuring clear decision-making, accountability, and follow-through; serve as the primary integrator across functions, driving clarity on ownership, handoffs, and interdependencies.
  • Operating functions & organizational rigor: Architect and systematize the company's operating functions - finance, legal, compliance, hiring, and ops - building systems designed for hyper-growth that are audit-ready by default; identify organizational bottlenecks and design scalable processes to support growth, including org design, capacity planning, and prioritization as the business evolves.
  • Planning, forecasting & performance: Oversee company-wide planning and performance management in partnership with Finance, ensuring consistent metrics, dashboards, and insights inform decision-making across the business.
  • Capital & narrative: Synthesize market signals into a coherent company narrative, prepare board and investor materials, and support fundraising processes end-to-end - data rooms, decks, investor narratives, and diligence management.


Requirements
  • 10+ years in Strategy, Operations, Technical Program Management, or Product - with a proven track record driving complex, cross-functional initiatives from idea to completion.
  • Demonstrated experience building or scaling business operations (finance, legal, compliance) in a high-growth startup environment.
  • Strong track record designing and running operating cadences - QBRs, forecast reviews, planning cycles, executive forums - with clear accountability and follow-through.
  • Experience partnering with Finance on company-wide planning, forecasting, and attaining company goals.
  • Strong technical fluency: able to engage credibly with engineers, and identify technical growth opportunities.
  • Track record supporting or leading fundraising end-to-end - data rooms, decks, investor narratives, and diligence management.
  • Comfort pressure-testing leadership thinking in high-stakes settings - surfaces blind spots and challenges assumptions constructively.
  • Hands-on with automation tooling and AI agents - default instinct is to eliminate operational drag through systems, not headcount.
  • Builder's mentality: designs for 100x scale from day one.

Similar Jobs

More Jobs at Sapiom, Inc

  • Data Engineer
    $120K — $160K *
    San Francisco, CA 94112 (San Francisco County)
    Information Technology
    In-Person
  • Growth Marketing Manager
    $100K — $150K *
    San Francisco, CA 94112 (San Francisco County)
    Consumer Technology
    In-Person
  • Developer Relations Lead
    $120K — $160K *
    San Francisco, CA 94112 (San Francisco County)
    Enterprise Technology
    In-Person
  • Member of Technical Staff
    $130K — $180K *
    San Francisco, CA 94112 (San Francisco County)
    Enterprise Technology
    In-Person
  • Chief of Staff
    $150K — $200K *
    San Francisco, CA 94112 (San Francisco County)
    Business Services
    In-Person

More Business Services Jobs

Find similar Head of Strategy & Operations jobs: