Head of Samsung Wallet - Product Management

Samsung Electronics Co., Ltd.$260K — $300K *
Consumer Technology
15+ years of experience
Job Overview by Ladders

Qualifications

  • Degree in Business, Engineering, or related field and 18+ years of relevant experience, particularly in mobile services
  • 5+ years of experience leading product management teams
  • Strong leadership and collaboration skills, with a history of managing cross-functional teams
  • Proven experience in Mobile and Digital services with a successful track record of launching new products
  • Analytical mindset with the ability to make data-driven decisions and back product strategies with hard data
  • Ability to manage complexity and ambiguity in a highly organized manner
  • Proficiency in having challenging conversations and negotiating with diverse stakeholders

Responsibilities

  • Set the vision and roadmap for digital wallet services and oversee the product development cycle
  • Articulate user needs and prioritize product requirements using business case analysis
  • Serve as a strategic leader interfacing with HQ leadership and cross-functional teams to launch new product concepts
  • Collaborate with Engineering to create prototypes and gather initial feedback in the product development process
  • Lead multi-disciplinary teams, ensuring effective communication and project progress across global teams
  • Manage project risks, scope changes, and stakeholder communications throughout the project lifecycle
  • Drive product evolution in collaboration with marketing to boost awareness and demand for services

Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) plan
  • Employee Purchase Program
  • Tuition Assistance after 6 months
  • Paid Time Off
  • Student Loan Program after 6 months
  • Wellness Incentives
Full Job Description
Position Summary

Key Responsibilities:
• Set the vision and roadmap for digital wallet services and run the product development cycle
• Understand and articulate user needs, build associated business cases and prioritize product requirements
• Proactively interface, and serve as a strategic leader, with HQ leadership and cross-functional teams to develop new product concepts using market data, usability studies and product development frameworks, and carry concepts to a successful launch
• Think through products from UX, engineering and business perspectives
• Collaborate with Engineering to create proof-of-concepts, prototypes, and other creative ways to gather direct feedback early in the product development process
• Lead a team directly and functionally lead other matrixed organizations including marketing, BD, UX, strategy, engineering collaboratively
• Manage project risks, scope changes and other non-standard events throughout the life of the project
• Manage stakeholder communications and weekly and monthly progress reporting
• Ensure quality of deliverables is verified and matching expectations
• Manage multiple concurrent projects with multiple teams around the world
• Lead and collaborate with marketing to drive awareness and create demand for new services
• Drive the evolution of the product and service
• Setup and lead cross-functional local teams for mobile payment business and digital IDs; facilitate decision-making, communication, and managing project progress
• Apply potential business opportunities during initial product planning stages, to create and/or expand sources of revenue for the service(s)
• Serve as an expert evaluating multi-party technology solutions and the associated business impact in critical verticals such as transit, corporate access, hospitality (hotel keys), and digital ID
• Provide actionable insights to shape product and partnerships and drive impactful collaboration with cross-functional teams in development, engineering, marketing, and operations to develop and execute a business strategy aimed at growing the Samsung Wallet ecosystem

Role and Responsibilities

Knowledge, Skills & Education
  • A self-starter with excellent verbal and written communications skills
  • Degree in Business, Engineering, or related field AND 18+ years of relevant experience with proven record around delivery ideally within the mobile space
  • 5+ years of product management team leadership
  • Strong leadership, collaboration, and communication skills - with experience managing, directing, and monitoring cross-functional teams to achieve an outcome.
  • Proven experience with Mobile and Digital services
  • Track record of building and launching new products
  • Proven analytical and quantitative skills; ability to use hard data and metrics to make data-driven decisions and back up product decisions
  • Be able to take the high strategic view as well as dive deep on issues
  • The ability to manage chaos, ambiguity and complexity, in a detailed, organized way
  • Ability to have challenging conversations at all seniority levels internally and externally.
  • Ability to negotiate with multiple stakeholders, be able to defend work, and also know when to accept direction
  • Ability to navigate heavily matrixed organizations and thrive within a fast-paced environment


Skills and Qualifications

Compensation for this role, for candidates based in New York, NY, is expected to be between $260,000 ~ $300,000 base. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

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