Ibotta

Head of Sales Strategy & Operations

Ibotta$255K — $290K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in Sales Operations or Revenue Strategy leadership
  • 10+ years managing teams with senior direct reports
  • Expertise in enterprise forecasting and sales compensation
  • Experience with CRM implementations (Salesforce, CPQ)
  • Strong ability to present to C-suite and Boards
  • Bachelor's in relevant field; MBA preferred
  • Proven track record of building high-performing teams
  • Technical proficiency in Excel, Power BI, and Salesforce

Responsibilities

  • Set Sales Operations strategy across key functions
  • Lead analytics and compensation planning processes
  • Enable and automate business planning and territory management
  • Drive improvements in CRM for better sales processes
  • Report on sales pipeline using data insights
  • Establish high-quality order processes from prospect to cash
  • Collaborate on pricing strategy with Revenue Finance
  • Support key projects for the Revenue team
  • Foster a culture focused on talent management and engagement

Benefits

  • Relocation bonus for candidates moving to Denver
  • Flexible time off policy
  • Comprehensive medical, dental, and vision benefits
  • Employee Stock Purchase Program
  • 401k match
  • Office perks like paid parking and snacks
Full Job Description
As the leader of a high performing Sales Operations Team, you will impact our sales productivity including planning, compensation, reporting, pricing and deal management of all sales processes. The pace is fast and rewarding as you will be enabling growth through our products and processes, as we strive to help Consumer Packaged Goods companies deliver the right cash back reward offer to the right consumer, in the right environment at the right time.

This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.

Not based in Denver? We will offer a relocation bonus to help make your move to the Mile High City a smooth one.

What You Will Be Doing:
  • Set the overarching Sales Operations strategy across the Sales Operations, Sales Tooling, and Pricing & Deal Management functions, aligning priorities for Sales Process, Planning, Pricing and Execution in partnership with Sales leaders and our Revenue Finance organization.
  • Lead sales analytics and sales compensation processes, including providing strategic leadership and tactical oversight to pipeline forecasting, territory planning, quota & compensation planning, and commissions payouts.
  • Work with the Sales leadership team and colleagues to enable, improve, and automate accurate business planning and territory management, pipeline forecasting, and methodology adoption to track sales results with periodic metrics/KPI reporting and insights.
  • Drive CRM (SFDC) evolution and improvements from a business perspective, supporting the organization in realizing best practices to support effective use of the system for our sellers and sales management to ensure timely and appropriate processes to enhance sales results.
  • Report on current and future quarter's pipeline across a variety of dimensions, utilizing insights from the data to advise sales leadership on performance management, staffing, and revenue management opportunities.
  • Set strategy for and drive forward procedures and systems to ensure high quality, informative order processes, tracking, opportunity identification, quotations, expenses, invoicing and billing, from prospect to cash.
  • Work in conjunction with Revenue Finance to evaluate and evolve our Pricing strategy. Advise and support Sales, Finance, and the Pricing Committee on the execution of Pricing and Deal Management.
  • Work with multiple stakeholder partners, such as Product and Marketing, to ensure delivery and execution of go-to-market strategy, product development and sales are aligned with business revenue goals, contributing to the overall company strategy.
  • Support Revenue team leaders on key projects including preparation of Board Materials, Sales Kickoffs, etc.
  • Build a cohesive team culture, ensuring consistent focus on talent management, employee engagement, and development, addressing areas of concern where required, with impactful succession plans, internal and external best in class candidate hiring and selection.
What We're Looking For:
  • 15+ years of progressive experience in Sales Operations, Revenue Strategy, or Go-to-Market leadership within high-growth B2B or B2C organizations
  • 10+ years in leadership roles, managing matrixed teams with multiple senior direct reports.
  • Proven success leading global Sales Operations or Revenue Operations at scale in fast-paced, dynamic environments
  • Deep expertise in enterprise forecasting, territory design, sales compensation, pricing, and go-to-market optimization
  • Experience driving enterprise CRM implementations and transformation initiatives (Salesforce, CPQ, Xactly/Performio, BI tools)
  • Exceptional executive presence, with strong experience presenting to C-suite, Boards, and cross-functional stakeholders
  • Bachelor's degree required; MBA or equivalent advanced degree strongly preferred.
  • Inspirational people leader with a proven track record of building and scaling high-performing, diverse teams
  • Technical Skills: Advanced Excel skills, Power BI/Tableau, Salesforce required. Basic knowledge of Xactly, Performio, and other related tools a plus

Additional Details:
  • This position is located in Denver, CO, and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, bagel Thursdays, snacks and occasional meals.
  • Base compensation range: $255,000 - $290,000. Equity is granted in addition to the overall compensation package. This compensation range is specific to the United States labor market and may be adjusted based on actual experience. Total compensation for this role also includes a variable component in addition to base salary.

Recruiting Agency NoticeIbotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees.

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About Ibotta

Ibotta is a mobile app that allows users to earn cash back on purchases made at participating retailers. The app was founded in 2011 and has since grown to become one of the most popular shopping apps in the United States. Ibotta partners with over 1,500 retailers, including Walmart, Target, and Amazon, to offer users cash back on their purchases. The company has raised over $85 million in funding and has been recognized as one of the fastest-growing companies in the country by Inc. Magazine.
Learn more about Ibotta
Size
500 employees
Industry
Founded
2011

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