Head of RevOps

Candid Health

$190K — $245K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in revenue or sales operations within B2B environments demonstrating significant growth
  • 5+ years in managing and expanding Sales Operations and Channel Partner Operations teams
  • Experience scaling go-to-market teams by a factor of 3 or more, ideally beyond 50-100 reps
  • Structured, analytical mindset capable of simplifying complex information for diverse audiences
  • Expertise in deriving insights from quantitative and qualitative data analysis
  • Action-oriented with a balance of hands-on and strategic thinking abilities
  • Strong project management capabilities with a track record of meeting tight deadlines
  • Proficiency in GTM systems, Excel, PowerPoint, Salesforce, and Business Intelligence tools

Responsibilities

  • Build and oversee Sales, Marketing & Partner Operations teams to enhance GTM functionality
  • Collaborate with GTM leaders to implement go-to-market strategies and optimize workflows
  • Manage daily operations of sales and partner operations including planning and commission structures
  • Drive change management initiatives and establish new GTM practices as required
  • Provide executive and team-level reporting, insights, and forecasting to support GTM teams
  • Partner with systems engineering to develop and execute the GTM technology stack
  • Recruit, mentor, and develop a high-performing Revenue Operations team
  • Serve as a leader within the GTM & Operations team, focusing on effective execution of revenue strategies

Benefits

  • In-person culture with opportunities for collaboration in major cities (Denver, New York, San Francisco)
  • Flexible work schedule of 4 days in-office and 1 day remote
  • Potential for equity as part of the compensation package
  • Emphasis on minimizing hierarchy and promoting varied experience within roles
Full Job Description
About the Role

We're looking for an experienced and results-driven Head of RevOps to build and lead our Sales Operations function. This is a pivotal role in shaping how our GTM teams execute - from compensation design to forecasting, reporting, systems, and strategic planning. You will be both a hands-on operator and a strategic leader, partnering closely with Sales, Marketing, Product, Finance, and Legal to ensure scalable growth.

This leader will set the vision for our GTM infrastructure, own cross-functional operational processes, and ensure our teams are equipped to succeed in a high-growth environment.

What You'll Do
  • Operational Leadership: Lead day-to-day sales operations including quota management, commissions, forecasting, and quarterly/annual planning.
  • Strategic Planning: Build annual operating plans, prepare board and executive-level reporting, and drive change management across GTM functions.
  • Cross-Functional Partnership:
    • Partner with Finance on invoicing, compensation, and revenue recognition.
    • Collaborate with Legal on NDAs, contracts, and deal enablement.
    • Support Marketing and Product teams with pricing and product feature alignment.
  • Systems & Analytics: Define and optimize the GTM tech stack (CRM, forecasting, reporting tools). Partner with Engineering only where necessary, but ensure ownership sits within the right functions (Sales Ops, Finance, etc.).
  • Leadership & Team Building: Hire, coach, and develop a high-performing Sales Operations team.
  • Executive Insights: Provide proactive reporting and insights to the executive team to guide strategic decisions.

What You'll Need
  • 5+ years of experience in Sales Operations (Revenue Operations background acceptable if paired with strong Sales Ops depth).
  • Proven success supporting GTM teams in high-growth environments.
  • Expertise in sales planning, forecasting, compensation design, and GTM reporting.
    Strong cross-functional leadership skills; ability to influence Product, Finance, Legal, and Marketing stakeholders.
  • Deep proficiency in Excel and PowerPoint; ability to turn data into insights and stories for executives.
  • Experience designing and implementing GTM tech stacks and reporting frameworks.
  • Background in healthcare or fintech industries is nice to have.
  • Strategic thinker with a bias toward action and ability to drive clarity in ambiguous environments.

Nice to Haves:
  • Healthcare and financial services domain expertise
  • Prior experience at a hyper-growth startup
  • Experience supporting channel partner and post-sales teams with designing cross-sell and upsell motions, setting up CPQ and deal desk
  • Strong understanding of broader GTM systems & tooling (Hubspot, Marketo, Outreach, Segment, etc), including SFDC admin experience
  • Prior experience in management consulting, investment banking, PE/VC, and/or operations & strategy at a fast-growing startup

Pay Transparency

The estimated starting annual salary range for this position is $190,000 - $245,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health's funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

Location

We are an in-person culture. We believe the best work happens when we are in the same room and our ideal weekly schedule is 4 days working from one of our offices (San Francisco, New York, or Denver) and 1 day working remotely.

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