We are looking for a dynamic and customer-focused Quality Customer Satisfaction Manager to lead and continuously improve the quality experience delivered to our US customers.
In this strategic role, you will be the primary interface between our organization and key customers of our North American operations regarding quality performance and related customer satisfaction. You will drive customer confidence and challenge effective resolution of quality concerns across the sites.
The successful candidate will work closely with Operations, Engineering, Program Management, Supply Chain, and Customer Support teams to enhance customer satisfaction and strengthen long-term customer relationships.
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. This document does not create an employment contract. Employees of the Company are employed on an "at will" basis and may be terminated at any time.
