Head of Product Management and Underwriting - Jacksonville, FL

Stillwater Insurance Services, Inc.

$125K — $150K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of Commercial Property & Casualty underwriting experience
  • 5+ years of leadership experience in underwriting or product management
  • Proven track record of driving profitable business results
  • Experience managing complex commercial portfolios
  • Strong grasp of underwriting operations and pricing fundamentals
  • Ability to lead cross-functional initiatives
  • Excellent leadership and organizational skills

Responsibilities

  • Lead Commercial Underwriting operations and set strategic direction
  • Establish business priorities to align with growth objectives
  • Monitor portfolio performance and identify profit opportunities
  • Oversee adherence to underwriting guidelines and regulations
  • Partner with teams to develop and enhance commercial products
  • Lead multi-disciplinary team development and performance management
  • Develop relationships with agency partners and key stakeholders

Benefits

  • High visibility with executive leadership
  • Significant autonomy in decision-making
  • Direct impact on business growth and performance
  • Collaborative and entrepreneurial work environment
  • Opportunities for career advancement
Full Job Description
Head of Product Management and Underwriting - Commercial Lines

The Opportunity

Stillwater is seeking a Head of Product Management and Underwriting to provide leadership across Commercial Underwriting, Product Management, Portfolio Performance, and Pricing Strategy.

This is a highly visible leadership role that partners closely with executive leadership to drive profitable growth, strengthen underwriting performance, enhance product offerings, and support the long-term strategic objectives of the Commercial business.

The successful candidate will lead a team of underwriting, product management, and actuarial professionals while balancing strategic leadership with operational execution. This position offers the opportunity to broaden organizational impact, influence key business decisions, and help shape the future direction of Stillwater's Commercial Lines operation.

Position Summary

The Head of Product Management and Underwriting serves as a key leader within the Commercial organization and is responsible for the overall performance, profitability, and operational effectiveness of the Commercial portfolio.

This role provides leadership and direction for underwriting operations, product management initiatives, pricing strategy, agency relationships, and portfolio management while ensuring alignment with company objectives for growth and profitability.

The role collaborates closely with executive leadership and cross-functional partners to evaluate market opportunities, improve business results, and support continued expansion of the Commercial business.

What You'll Do

Commercial Underwriting Leadership
  • Lead Commercial Underwriting operations and provide strategic direction for underwriting, product management, portfolio management, and pricing initiatives.
  • Establish business priorities and ensure alignment with company growth and profit objectives.
  • Monitor portfolio performance, production results, retention, rate adequacy, and loss ratio trends.
  • Identify opportunities for profitable growth and implement corrective actions when needed.
  • Serve as a key contributor to Commercial business planning and operational strategy.


Portfolio & Underwriting Management
  • Oversee underwriting results and ensure adherence to underwriting guidelines, risk appetite, and regulatory requirements.
  • Review and provide direction on complex or high-exposure risks.
  • Evaluate portfolio performance and emerging risk trends.
  • Recommend underwriting, pricing, and product enhancements to improve business performance.
  • Drive underwriting consistency and operational excellence across the organization.


Product & Pricing Leadership
  • Partner with product, actuarial, claims, and executive leadership teams to develop and refine commercial products and programs.
  • Provide leadership on product design, rate strategy, underwriting guidelines, and market expansion initiatives.
  • Monitor competitive, economic, and regulatory trends and recommend strategic adjustments as needed.
  • Support innovation and development of new product and growth opportunities.


Leadership & Talent Development
  • Lead and develop a multi-disciplinary team that includes underwriting, product management, and actuarial professionals.
  • Provide coaching, mentorship, performance management, and professional development support.
  • Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
  • Develop future leadership capability within the Commercial organization.


Agency & Relationship Management
  • Develop and maintain strong relationships with agency partners and key stakeholders.
  • Partner with distribution teams to support growth initiatives and agency engagement strategies.
  • Represent Commercial Underwriting in agency, leadership, and industry meetings when appropriate.


Cross-Functional Collaboration
  • Partner with Claims, Actuarial, Product, Compliance, Operations, Technology, and Executive Leadership to achieve business objectives.
  • Lead or participate in strategic initiatives involving system enhancements, process improvements, product innovation, and business transformation.
  • Drive collaboration across departments to improve execution, communication, and overall business performance.


What We're Looking For

Required Qualifications
  • 10+ years of Commercial Property & Casualty underwriting experience.
  • 5+ years of leadership experience within Commercial Underwriting, Product Management, Portfolio Management, or related insurance functions.
  • Demonstrated success leading teams and driving profitable business results.
  • Experience managing complex commercial portfolios and contributing to underwriting strategy.
  • Strong understanding of underwriting operations, pricing fundamentals, product development, and portfolio management.
  • Experience leading cross-functional initiatives and influencing business decisions.
  • Exceptional leadership, communication, relationship-building, and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Bachelor's degree or equivalent combination of education and industry experience.


Preferred Qualifications
  • Experience working within a carrier, MGA, or program business environment.
  • CPCU, AU, ARM, or other industry designations.
  • Experience leading managers, senior professionals, or multi-functional business teams.
  • Exposure to strategic planning, product development, profitability management, and organizational leadership initiatives.


Why This Role Stands Out
  • High visibility and regular interaction with executive leadership.
  • Opportunity to influence underwriting, product, pricing, and portfolio strategy.
  • Leadership responsibility across multiple commercial business functions.
  • Direct impact on growth, profitability, and operational performance.
  • Significant autonomy and decision-making authority within a collaborative and entrepreneurial environment.
  • Opportunity for continued career growth as the organization expands.


Compensation & Benefits

A competitive compensation package will be offered, including base salary, performance incentive opportunity, and comprehensive benefits, aligned with experience.

Apply today to start your journey of being celebrated and valued with Stillwater Insurance Group.

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