Head of Pre-Sales & Solutions

GC AI

$120K — $160K *
Provo, UT 84604In-Person
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years managing a Solutions Engineering, Sales Engineering, or Pre-Sales team in SaaS.
  • Proven record of scaling pre-sales functions in high-growth environments.
  • Experience in designing resource allocation models and triage processes.
  • Strong ability to build trust and collaborate with Sales leadership and AEs.
  • Excellent communication and coaching skills for talent development.

Responsibilities

  • Build and scale the GTM Solutions team through hiring and development.
  • Manage staffing and resource allocation to align with sales growth.
  • Design deal triage processes to prioritize sales support requests.
  • Collaborate with Sales leadership to prioritize Solutions coverage.
  • Enhance the quality and depth of technical demonstrations for clients.
  • Create a feedback loop between Solutions and Sales teams.
  • Facilitate development by assigning roles to junior team members for training.

Benefits

  • Remote work flexibility, with hybrid options for local employees.
  • Up to 25% travel for team collaboration and customer engagement.
  • Investment in team bonding activities like offsites and coworking sessions.
Full Job Description
Location(s)

We are hiring for this role to be based in the United States or Canada. This is a remote role unless you fall within the following parameters. If you live within approximately 50 miles of our San Mateo, CA or Provo, UT office, the position follows a hybrid schedule with in-office days on Mondays, Wednesdays, and Fridays.

About The Role

GC AI's Solutions organization is the strategic bridge between our technology and our customers. As the Director, Pre-Sales Solutions, you'll build and run the GTM-focused Solutions Attorney team that partners directly with Sales to drive revenue in complex, high-stakes deals. You'll own the team's staffing model, triage process, and operating rhythm, ensuring every pitch delivers tailored, high-impact demonstrations of GC AI's value to legal teams. This role reports to Andrew Conley, CRO.

Travel may be up to 25% of the time.

What You'll Do
  • Build and scale the GTM Solutions team, including hiring, coaching, and developing Solutions Attorneys and Specialists across enterprise and mid-market segments.
  • Own the staffing and resource allocation model, maintaining alignment ratios that flex by segment (e.g., Enterprise vs. Strategic AEs) and geographic coverage to match sales team growth.
  • Design and enforce the deal triage process, implementing a formalized intake SOP so every sales support request is qualified, prioritized, and resourced based on deal size and complexity.
  • Partner with Sales leadership to align Solutions coverage with pipeline priorities, forecast resource demand, and ensure the team is deployed against the highest-impact opportunities.
  • Raise the bar on demo quality and technical depth, ensuring Solutions Attorneys deliver tailored demonstrations grounded in prospect-specific legal workflows, not generic feature tours.
  • Create the feedback loop between Solutions and Sales, briefing reps on technical workflows before meetings and ensuring Solutions receives full prospect context before every call.
  • Drive team development, assigning junior team members to mid-market deals for hands-on training while deploying senior attorneys on complex enterprise pitches.


Required Experience
  • 5+ years managing a Solutions Engineering, Sales Engineering, or Pre-Sales team at a high-growth SaaS company.
  • Track record of scaling a pre-sales function alongside a rapidly growing sales organization.
  • Experience designing and operationalizing resource allocation models, triage processes, and team operating rhythms.
  • Strong cross-functional partnership skills, with demonstrated ability to build trust and operating cadence with Sales leadership and AEs.
  • Excellent communication and coaching ability, with a hands-on approach to developing talent at multiple experience levels.


Nice To Have
  • Experience selling to or supporting legal, compliance, or GRC buyers.
  • Background in AI, legal tech, or workflow automation products.
  • Familiarity with enterprise sales cycles involving security reviews, procurement, and multi-stakeholder evaluation.
  • Experience at a company that scaled from Series A/B through Series C+ growth stages.


A Note On Pace

We're building something new in a once-in-a-generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren't perfectly clear. If you need structure and consensus to do your best work, this isn't the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We're excited to meet you.

How We Work Together

GC AI is a distributed company with team members across North America, and soon Europe. We believe that because our business is AI, human connection matters more, not less. We invest in bringing people together through our hub model: regular coworking sessions, customer dinners, team and company offsites. If you're in a location without an office, expect up to 10% travel (and more for customer-facing roles).

Team members in the San Francisco Bay Area and Provo, UT (within 50 miles of the office) work together on Tuesdays, Wednesdays, and Thursdays. As we grow, we plan to establish permanent offices in more hub cities, and we will look to our team members to help build that in-person culture. We currently hire across the United States and Canada.

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