Job DescriptionRole OverviewThe Head of People will build and lead a world-class people organization and serve as a key member of the Bluemercury executive leadership team. This role partners closely with senior leaders to shape and execute a people and talent strategy that directly supports the company's business priorities.
This individual will drive initiatives across talent, leadership, culture, and organizational effectiveness - ensuring a strong connection between people strategies and business outcomes.
The role will also leverage the broader HR Centers of Excellence within the Macy's, Inc. ecosystem while maintaining a tailored, brand-specific approach for Bluemercury.
Key Responsibilities- Lead and evolve the People function, including talent acquisition, colleague relations, learning and development, culture, and HR operations
- Serve as a strategic advisor to senior leadership on all people-related matters to drive business performance, organizational health, and leadership effectiveness
- Champion a differentiated colleague experience that supports talent attraction, engagement, and retention
- Build scalable people processes that enable career growth, performance, and development across the organization
- Advance a data-informed, outcome-driven talent strategy, using insights to drive accountability and decision-making
- Ensure organizational design supports current and future business priorities, enabling agility and cross-functional effectiveness
- Strengthen the end-to-end hiring experience - from candidate engagement through onboarding
- Evolve and sustain a high-performing, values-driven culture, with a strong emphasis on integrity, inclusion, and accountability
- Lead initiatives that drive engagement and enable high-performing teams across a distributed workforce
Professional Qualifications- Significant experience leading People teams in fast-paced, consumer-facing organizations (retail, beauty, consumer products, or similar)
- Experience evolving HR functions into more modern, scalable, and effective operating models
- Proven track record of building innovative talent strategies while strengthening company culture
- Strong business acumen, with the ability to contribute beyond functional expertise
- Ability to operate both strategically and tactically, with a hands-on approach when needed
- Demonstrated ability to build trust and influence across all levels of an organization
- Commitment to building diverse, inclusive, and high-performing teams
Ideal Profile- Exceptional communication and influencing skills, with the ability to engage and build credibility with senior leaders
- Strong analytical mindset, with the ability to translate data into actionable insights
- Deep understanding of business drivers and the ability to align talent strategies to business outcomes
- Comfortable bringing a clear point of view while remaining open, collaborative, and solutions-oriented
- Balanced leader - strategic in thinking, pragmatic in execution
- Highly collaborative, with a focus on developing others and enabling team success
- Trusted partner who can operate effectively across functions and levels
This job description is not all-inclusive and may evolve based on business needs.
