Northern Trust

Head of Operations – NTAM Technology

Northern Trust$205K — $360K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years leadership in enterprise-scale technology organizations within financial services
  • 7+ years of people leadership with global management of managers
  • Hands-on experience with the investment operations lifecycle
  • Familiarity with platforms like Eagle, BlackRock Aladdin, or Snowflake
  • Proven track record of leading digital strategy and transformation
  • Experience building cloud-based applications (preferably Azure) using modern technologies
  • Engaged with senior executives and global regulators

Responsibilities

  • Define and execute multi-year technology strategies and capability roadmaps
  • Lead modernization of client onboarding and investment operations platforms
  • Drive adoption of automation, cloud, AI and modern engineering practices
  • Serve as a trusted advisor to senior leaders and influence technology direction
  • Lead global engineering, DevOps, and software delivery teams
  • Build high-performing teams through coaching and talent development
  • Ensure governance and financial accountability of transformation initiatives

Benefits

  • Comprehensive retirement benefits (401k and pension)
  • Health and welfare benefits (medical, dental, vision)
  • Paid time off and parental leave
  • Life and accident insurance benefits
  • Discretionary bonus program with potential equity component
Full Job Description

Senior Vice President, Software Engineering

Head of Operations– NTAMTechnology

Role Overview

The Head of Operations Technology is a strategic technology executive responsible for defining and executing the technology vision, transformation strategy, and delivery roadmap supporting NorthernTrust AssetManagement's Operations, Administration, Client Reporting, Regulatory, and Client Servicing capabilities.

This role operates at the intersection of business and technology, partnering with executive leadership to translate strategic priorities into scalable technology solutions, enterprise platforms, and measurable business outcomes. The position has accountability for technology strategy, portfolio execution, organizational leadership, modernization, AI adoption, operational resilience, and financial stewardship across a diverse global technology portfolio.

As a senior technology leader, this role builds and develops high-performing organizations, fosters innovation, and creates trusted partnerships across business, operations, architecture, data, risk, and technology teams to accelerate growth, improve efficiency, enhance client experience, and maintain regulatory compliance.

Key Responsibilities 

Strategic Technology Leadership 

  • Define and execute multi-year technology strategies, investment priorities, funding decisions, and capability roadmaps aligned with business growth, operational excellence, regulatory requirements, and client outcomes. 

  • Lead the modernization and transformation of strategic business platforms supporting client onboarding, reporting, investment operations, regulatory reporting, revenue oversight, and managed account capabilities. 

  • Drive modernization, automation, cloud adoption, SaaS platforms, AI, and modern engineering practices to improve scalability, resiliency, productivity, and client service. 

Executive Leadership & Business Partnership 

  • Serve as a trusted advisor to senior business, operations, product, and technology leaders, influencing organizational strategy, technology direction, and measurable business outcomes. 

Organizational & Talent Leadership 

  • Lead global engineering, architecture, DevOps, quality, and software delivery teams. 

  • Build high-performing leadership teams through coaching, mentoring, succession planning, and talent development. 

  • Foster a culture of accountability, innovation, collaboration, diversity, and continuous learning. 

  • Drive agile operating models that improve organizational effectiveness and business outcomes. 

Portfolio & Delivery Leadership 

  • Provide oversight for a complex portfolio of business-critical platforms, products, and transformation initiatives, ensuring governance, financial accountability, predictable delivery, and effective risk management.

  • Drive predictable delivery of strategic initiatives while balancing business priorities,vulnerability management, technical debt reduction, and operational stability.

  • Manage portfolio risk, dependencies, resource allocation, vendor relationships, and stakeholder expectations todeliversuccessful businessoutcomes.

AI, Data & Innovation Leadership

  • Champion AI, automation, analytics, andemerging technologies toimprove productivity, decision-making, operational efficiency, client outcomes, and competitive differentiation.

  • Establish reusable AI capabilities, governance frameworks, engineering standards, and scalable adoption models across business functions.

  • Promote data as a strategic asset by advancing data quality, analytics, transparency, and self-service capabilities.

Architecture, Modernization & Engineering Excellence

  • Drive enterprise architecture alignment,build-versus-buy decisions,technology lifecycle management, platform simplification,vendor strategy,and reduction of technical debt.

  • Advance DevOps, automation, quality engineering, secure development practices, and modern delivery methodologies to improve engineering productivity and platform reliability.

Risk, Controls & Operational Excellence

  • Ensure compliance with audit, cybersecurity, risk, resiliency, governance, regulatory, architecture, and securitystandards across the technology portfolio.

  • Drive operational excellence and business value through platform modernization, automation, process optimization, and data-driven performance management.

Financial & Investment Management

  • Provide stewardship of technology investments,operating budgets,capital allocations, andoutcome-based performance measures.

  • Evaluate investment opportunities and prioritize initiatives based on business value, risk reduction, scalability, operational efficiency, and client impact.

What Sets You Apart 

Experience 

  • 15+ years of leadership in enterprise-scale technology organizations within asset management, investment banking, or related financial services. 

  • 7+ years of people leadership, including global management of managers.

  • Hands-on experience with the investment operations lifecycle: trade management, portfolio accounting, performance measurement, regulatory reporting, and client reporting.

  • Experience with two or more of the following platforms: Eagle, BlackRock Aladdin, Sylvan, State StreetFundConnect, Kurtosys, Snowflake. 

  • Proven track record of successfully leading digital strategy and transformation for a major organization. 

  • Experience building green-field applications on cloud (Azure preferably) from the ground up using open architecture (React, Java microservices, workflow engines).

  • Experienceengaging withsenior executives,global regulators, audit, and risk committees.

Expertise

  • Deep knowledge of asset management across public and private markets.

  • Strong command of financialservicesregulatory landscapes and technology frameworks.

  • Experience scaling AI and advanced technologies within an investment business.

  • Strongunderstanding of the value of data, bringing it to life, and leveraging modern tools, platforms, AI, and cloudto deliver the best experience.

Leadership

  • Exceptional ability to influence senior stakeholders and communicate at the executive level.

  • Proven success leading in complex, highly matrixed global organizations.

  • Strong people leader with a focus on talent development, culture, and organizational effectiveness.

Education

  • Bachelor’s degree in Computer Scienceor equivalent experience required.

  • MBAor advanced degree preferred.

Salary Range:

$205,700 - 360,100 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

About Northern Trust

Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, and fiduciary and banking solutions to corporations, institutions, and affluent individuals. They have evolved with the changing needs of their clients and their world.

Northern Trust Careers

Joining Northern Trust means becoming part of a global financial services institution that is dedicated to providing expert guidance and innovative solutions to its clients. At Northern Trust, we pride ourselves on fostering a culture of leadership, diversity, and innovation, which makes us a premier destination for career growth in the financial industry.

Work You’ll Do

At Northern Trust, you will collaborate with some of the most talented professionals in the financial sector. Our team is committed to excellence and equipped with a diverse range of skills that contribute to our dynamic environment. Here, you will have the opportunity to lead projects that transform our services and drive significant value for our clients across the globe.

Explore Job Opportunities and Internships

Whether you are starting your career or looking to make a significant impact in the financial industry, Northern Trust offers a variety of job opportunities and internships that will help you achieve your professional goals. From entry-level positions to leadership roles, our company is actively hiring individuals who are passionate, curious, and driven to excel.

Innovative Work

Northern Trust is at the forefront of financial innovation. Our employees are encouraged to think creatively and leverage cutting-edge technologies to solve complex problems. By joining our team, you will work on pioneering solutions that redefine the standards of financial services.

Be Part of a Great Team

Our team at Northern Trust is more than just a group of employees – we are a community. We value collaboration, and our culture is built on mutual respect and a commitment to diversity and inclusion. Working with us, you will experience a supportive network that is passionate about sharing knowledge and ideas.

Future-Proof Your Career

Northern Trust is dedicated to your professional development. We offer comprehensive benefits, diversity training, and numerous resources to help you grow your career. With our support, you can expand your skills, gain valuable experience, and achieve professional certifications that will enhance your career trajectory.

Stay Connected

Join Our Team

Discover the perfect role for you at Northern Trust by exploring our current job openings that match your skills and interests. We are looking for professionals who are solution-driven and eager to contribute to our legacy of financial excellence.

Keep Up to Date

Stay informed with the latest career tips, industry insights, and professional growth opportunities—all available through our careers blog. At Northern Trust, we ensure that our team members are always ahead in the industry.

Job Alert Emails

Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. At Northern Trust, exciting and rewarding opportunities are always on the horizon, and we are eager to see where your talents can take us. Join Northern Trust today and be part of a company that values innovation, leadership, and a diverse and inclusive workplace. Here, every position is a chance to contribute to something bigger and to turn your job into a meaningful career.
Learn more about Northern Trust
Size
21,100 employees
Market Cap
$18.1 billion
Industry
Net Income
$1.2 billion
Founded
1889
5 Year Trend
+4.9%
Revenue
$6.1 billion
NASDAQ

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