Waymo

Head of Operational Intelligence

Waymo$226K — $278K *
Tempe, AZ 85281In-Person
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in operational intelligence, risk, or mission-critical operations in fast-paced, 24/7 environments.
  • Proven ability to build and scale multi-source signal-detection programs.
  • Deep expertise in the intelligence lifecycle - collection, triage, analysis, dissemination.
  • High judgment under pressure with ability to separate signal from noise.
  • Strong communicator capable of crisp executive briefings and clear written intelligence products.
  • Demonstrated success creating playbooks, escalation paths, and repeatable response mechanisms.

Responsibilities

  • Deliver data-driven and scaled real-time signals and anticipatory risk insights.
  • Provide forward-looking views of operational, safety, and reputational risks across markets.
  • Standardize Alerting Frameworks for consistent, high-quality signal delivery.
  • Ensure rapid collection, triage, analysis, and dissemination of intelligence across a 24/7 operation.
  • Lead Incident Intelligence to maintain situational awareness during events and brief leadership.
  • Develop Playbooks and Protocols to create structured intelligence workflows.

Benefits

  • Eligible for discretionary annual bonus program.
  • Participation in equity incentive plan.
  • Access to generous Company benefits program, subject to eligibility requirements.
Full Job Description
In this hybrid role, you will report to the Head of Waymo Operations

You will:
  • Deliver data driven and scaled real-time signals and anticipatory risk insights to inform network-wide operational decisions.
  • Provide forward-looking views of operational, safety, and reputational risks across all markets.
  • Standardize Alerting Frameworks -- Establish thresholds, confidence scoring, information quality, and escalation criteria to ensure consistent, high-quality signal delivery.
  • Ensure rapid collection, triage, analysis, and dissemination of intelligence across a 24/7 operation.
  • Lead Incident Intelligence: Maintain situational awareness during events and brief leadership with timely, actionable risk insights.
  • Develop Playbooks and Protocols: Create structured, repeatable intelligence workflows that support consistent response and escalation.


You have:
  • 10+ years in operational intelligence, risk, or mission-critical operations in fast-paced, 24/7 environments.
  • Proven ability to build and scale multi-source signal-detection programs (telemetry, threat intel, social/OSINT).
  • Deep expertise in the intelligence lifecycle - collection, triage, analysis, dissemination.
  • High judgment under pressure with the ability to separate signal from noise.
  • Strong communicator capable of crisp executive briefings and clear written intelligence products.
  • Demonstrated success creating playbooks, escalation paths, and repeatable response mechanisms with cross-functional partners.


We prefer:
  • Hands-on experience with social media monitoring, global threat intel, and real-time risk assessment.


The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range

$226,000-$278,000 USD

About Waymo

Waymo LLC is a self-driving technology development company. It is a subsidiary of Alphabet Inc., the parent company of Google. Waymo develops autonomous driving technology and provides ride-hailing services through its Waymo One program. The company has been testing its self-driving technology on public roads since 2009 and has logged millions of miles of autonomous driving. Waymo has partnerships with several automakers and has been working on developing autonomous trucks for use in logistics.
Learn more about Waymo
Size
2,000 employees
Industry
Founded
2009

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