Head of Field Services

INSTALILY.AI

$150K — $250K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12+ years of experience in field services, specifically in commercial HVAC, mechanical contracting, or service operations.
  • Proven track record of scaling successful concepts into sizable business operations.
  • Strong executive presence with the ability to engage and influence at the C-suite level.
  • Deep understanding of AI applications in the field services sector, with a vision for leading autonomous innovations.

Responsibilities

  • Leverage existing anchor accounts to secure new major customers and expand the vertical.
  • Develop a standardized playbook for sales and operational processes within Field Services.
  • Act as a liaison between customers and product teams to refine AI tools for field operations.
  • Own the strategic direction and execution results for the Field Services unit.

Benefits

  • Generous stock options and refreshers for high performers.
  • Medical, dental, and vision insurance.
  • 401K plan with company matching.
  • In-office lunch reimbursement and wellness stipend.
  • Flexible parental leave and PTO policy including 10 US federal holidays.
Full Job Description
The Role: Scale the Nucleus

We have the foundation-anchor logos and proven use cases are already in place. Now, we need the leader to build the rest. This isn't a "cold start" role. It's an invitation for a mid-to-late career operator to act as the "CEO" of our Field Services business unit-trading corporate bureaucracy for the autonomy to scale a proven product-market fit. You will own the vertical strategy and high-level relationships, reporting directly to the GM, New Market Expansion.
What You'll Do
  • Grow the Vertical: Leverage our existing anchor accounts to land the next wave of major logos. You know how to turn a successful pilot into a multi-million dollar rollout.
  • Build the Playbook: Create a repeatable sales and operations motion for Field Services. You're building the machine that we will eventually scale a dedicated team around.
  • Industry Voice: Act as the bridge between our customers and our product team. You'll ensure our AI is built to handle the specific operational hurdles unique to Field Services.
  • Own the Outcomes: From strategy to execution, you are the person responsible for the success of this vertical.
What You'll Need
  • 8-12+ Years in Field Services: You have deep roots in field services (commercial HVAC, mechanical contracting, or service operations) and know how these companies actually move.
  • A "Scaler" Mindset: You've taken a successful concept and made it bigger before. You're comfortable moving fast and building systems as you go.
  • Executive Presence: You can walk into a C-suite and command the room. You speak the language of the industry fluently.
  • AI-Native Thinking: You recognize that autonomous agents are the future of the physical economy and you want to lead that shift.
Why InstaLILY?
  • Real Traction: You aren't starting from zero. The product works and the customers are already live.
  • True Sovereignty: This is your business unit. You have the autonomy of a founder with the institutional backing of a top-tier AI startup.
  • High-Execution Culture: We're a sharp, low-ego team that prioritizes doing the work over talking about it.
  • Direct Impact: You'll work alongside the CEO and COO to shape the future of the company.
Compensation and Benefits
  • Salary Range: $150,000 - $250,000 per year, commensurate with experience
  • Equity: Generous stock options awards and refreshers for top performers
  • Benefits: Medical, Dental, Vision, 401K, in-office Lunch reimbursement, Wellness Stipend, generous Parental leave, PTO and 10 US Federal Holidays, and more!

Quality Over Quantity

To ensure a focused, high-quality hiring experience, we kindly ask candidates to limit their applications to 3 open requisitions at any given time. Applying strategically to roles that best align with your skills and career goals gives you the highest chance of standing out. Have you interviewed with us in the past 12 months? We encourage you to reach out directly to your previous interviewer rather than submitting a new application.

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