Head of Expert Marketplace / Technical GM

AfterQuery

• $150K — $200K *
San Francisco, CA 94112In-Person
Consumer Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Experience in marketplace or talent network management
  • Strong capability in product and systems design
  • Ability to work closely with engineers on product initiatives
  • Analytical skills regarding conversion and quality metrics
  • Experience overseeing teams in fast-paced environments
  • High sense of ownership and excellent communication skills
  • Passion for creating efficient, scalable systems

Responsibilities

  • Own Expert Marketplace strategy including acquisition and retention
  • Lead the team focused on expert sourcing and onboarding
  • Create scalable systems for diverse expert supply
  • Collaborate with engineering on product specifications
  • Establish metrics and dashboards for expert operations
  • Coordinate with various departments for optimal expert matching
  • Identify improvements for expert engagement and marketplace activity
  • Contribute to the long-term structural development of the marketplace function
Full Job Description
Responsibilities
  • Own AfterQuery's expert marketplace strategy across acquisition, activation, matching, retention, and quality
  • Lead the operating team responsible for expert sourcing, onboarding, and project staffing
  • Build scalable systems and processes for expert supply across multiple domains and project types
  • Partner closely with Engineering to define product requirements for applications, assessments, expert profiles, matching, and automation
  • Establish metrics, dashboards, and operating cadences for expert supply, staffing speed, conversion, and quality
  • Work cross-functionally with Ops, Research, and Engineering to ensure the right experts are matched to the right project requirements
  • Identify opportunities to improve expert conversion, reactivation, referrals, and long-term marketplace liquidity
  • Help build the long-term organizational structure for AfterQuery's expert marketplace function
Required Qualifications
  • Experience building or operating a marketplace, talent network, labor platform, recruiting system, expert network, or contractor supply function
  • Strong product and systems thinking, with the ability to design scalable processes across complex workflows
  • Technical enough to partner deeply with engineers on product requirements, roadmap tradeoffs, and implementation priorities
  • Strong analytical intuition around funnels, liquidity, activation, matching, conversion, and quality signals
  • Experience managing operators or cross-functional teams in a high-growth environment
  • High ownership, strong communication, and ability to operate in a fast-changing environment
  • Deep care for speed, quality, customer impact, expert experience, and building systems that scale
Not a Fit If
  • You are primarily interested in traditional marketing growth
  • You do not want to work closely with engineers, operators, and domain experts
  • You prefer narrow execution roles over owning a broad business function
  • You are uncomfortable balancing strategy, systems, and day-to-day execution
  • You would solve expert supply only by adding headcount rather than improving systems and process
  • You are not excited by building a high-quality expert marketplace for frontier AI data
* Ladders Estimates

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