Head of Business Operations

Truth Systems

$100K — $180K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years in consulting, investment banking, business operations, or Chief of Staff roles in dynamic startups or tech firms.
  • Proficient in building scalable processes from scratch.
  • Strong analytical skills with experience in data analysis and financial modeling.
  • Exceptional communication skills with attention to detail.
  • Ability to work collaboratively across functions like engineering and product.
  • A proactive builder mindset focused on problem-solving and foundational development.
  • Adaptability to changing priorities in a fast-paced environment.

Responsibilities

  • Translate strategic priorities into actionable operating plans and systems.
  • Collaborate with founders and department leads to ensure alignment and unblock initiatives.
  • Establish and enhance processes for planning, goal-setting, hiring, and reporting.
  • Create and maintain dashboards and metrics for decision-making.
  • Anticipate needs and manage key projects to ensure timely progression of initiatives.

Benefits

  • Meals provided to employees
  • Housing and relocation assistance available
  • Company equipment provided for the role
  • Comprehensive benefits package included
Full Job Description
Your Mission

As our Head of Business Operations, you'll serve as a strategic partner to the founders - a force multiplier across execution, operations, and company growth. You'll drive alignment, design systems for scale, and ensure the company runs with focus and precision.

This is a foundational role: part Chief of Staff, part operator, part strategist. You'll work across every function - from go-to-market and finance to hiring and fundraising - ensuring that Truth Systems executes effectively as we grow from a small team to a high-performing organization.

Outcomes
  • Strategic Execution: Translate company priorities into clear operating plans, metrics, and systems that keep the team focused on outcomes.
  • Cross-Functional Leadership: Partner with founders and leads across Product, Engineering, and GTM to ensure alignment and unblock execution.
  • Operational Excellence: Build and refine processes for planning, goal-setting, hiring, and reporting.
  • Business Intelligence: Design and maintain dashboards, forecasts, and metrics to guide decisions across revenue, spend, and hiring.
  • Founder Leverage: Anticipate needs, manage key projects, and act as a thought partner to ensure critical initiatives move forward on time.
Competencies
  • Operational Leadership: 1+ years in consulting, investment banking, business operations, or Chief of Staff-style roles in fast-paced startups or technology companies.
  • Systems Thinker: Strong at turning ambiguity into structure - building scalable processes where none exist.
  • Analytical & Strategic: Comfortable with data analysis, financial modeling, and translating metrics into action.
  • Polished & Detail-Oriented: Strong written and verbal communication, precise execution, and exceptional attention to detail.
  • Builder Mindset: Excited to roll up your sleeves, solve problems quickly, and help create the company's operating foundation.
  • Cross-Functional Collaboration: Able to work seamlessly with engineering, product, and go-to-market teams.
  • Adaptability: Thrive in fast-moving, high-autonomy environments where priorities evolve quickly.


Logistics
  • Salary: $100K-$180K
  • Equity: 0.3-1%
  • Location: In-person in San Francisco
  • Perks: Meals, housing/relocation, equipment, and benefits included
  • Work Authorization: We cannot sponsor visas at this time

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