Head of Business Operations - Remote - USA

FullStack Labs

$120K — $150K *
US-AnywhereRemote in Santa Fe, NM
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience in Business Operations or a similar leadership role, particularly in tech or high-growth sectors.
  • Track record of driving cross-functional initiatives to align teams towards common goals.
  • Exceptional project management skills for managing complex, multi-stakeholder projects.
  • Experience with operational processes related to OKRs or similar goal-setting frameworks.
  • Strong business acumen to effectively translate strategy into actionable plans.
  • Excellent communication and stakeholder management skills, especially with executive leadership.
  • Attention to detail paired with strategic and systems-level thinking.
  • Proactive, ownership-driven mindset with a bias toward action.

Responsibilities

  • Act as a central coordination point among Delivery, Talent, Sales, Client Success, Legal, and Finance departments.
  • Translate business development goals into clear operating plans and execution.
  • Ensure successful cross-functional execution of established OKRs.
  • Design and implement processes that drive operational excellence and enable scalable growth.
  • Continuously improve operational frameworks to enhance business performance.
  • Support leadership in strategic decision-making and alignment across departments.

Benefits

  • Paid time off including vacation, sick leave, and maternity/paternity leave.
  • Work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance coverage.
  • 401(k) plan with a 4% employer match.
  • Monthly virtual company events.
  • Significant opportunities for career advancement.
  • Continuing education and professional development opportunities.
Full Job Description
The Position

We are looking for a Head of Business Operations to join our leadership team and play a critical role in driving alignment, execution, and operational excellence across the business.

This role will act as a central coordination point for several key departments: Delivery, Talent, Sales, Client Success, Legal, and Finance. The Head of Business Operations will help translate business development goals into clear operating plans, ensure cross-functional execution of OKRs, and design, implement, and continuously improve the processes that enable scalable growth.

This is a highly visible, strategic role for someone who thrives at the intersection of strategy, operations, and execution.

What We Are Looking For

  • Proven experience in Business Operations, Strategy, Operations, or a similar leadership role, ideally in a technology, consulting, or high-growth environment.
  • Strong track record of driving cross-functional initiatives and aligning multiple teams toward shared business goals.
  • Exceptional organizational and project management skills, with the ability to manage complex, multi-stakeholder initiatives.
  • Experience defining, implementing, and running operational processes tied to OKRs or similar goal-setting frameworks.
  • Strong business acumen with the ability to translate strategy into execution.
  • Excellent communication and stakeholder management skills, including experience working with executive leadership.
  • High attention to detail combined with the ability to think at a systems and strategic level.
  • A proactive, ownership-driven mindset with a strong bias toward action.


What We Offer

  • Competitive salary.
  • Paid time off (vacation, sick leave, maternity and paternity leave, holidays).
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, vision insurance.
  • 401(k) with 4% match.
  • Virtual company events each month.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.


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