Head of Business Operations - Remote - USA

FullStack Labs

$120K — $150K *
US-AnywhereRemote in Indianapolis, IN
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in Business Operations or a similar leadership role, preferably in tech or consulting
  • Proven ability to drive initiatives across various teams
  • Strong project management skills for complex, multi-stakeholder projects
  • Experienced in implementing operational processes linked to OKRs
  • Strong business acumen for translating strategy into actionable plans
  • Excellent communication skills for engaging with executive leadership
  • Attention to detail and a strategic mindset
  • Proactive with a strong bias towards action

Responsibilities

  • Act as the central coordination point for Delivery, Talent, Sales, Client Success, Legal, and Finance departments
  • Translate business development goals into clear operational plans
  • Ensure alignment and execution of cross-functional OKRs
  • Design, implement, and improve scalable processes for growth
  • Drive operational excellence across the business
  • Foster collaboration among multiple teams to achieve shared goals
  • Provide strategic insight and oversight to leadership on operational matters

Benefits

  • Competitive salary
  • Paid time off including vacation and sick leave
  • Work experience with leading startups and Fortune 500 companies
  • Health, dental, and vision insurance
  • 401(k) plan with 4% company match
  • Virtual company events monthly
  • Career advancement opportunities
  • Continuing education opportunities
Full Job Description
The Position

We are looking for a Head of Business Operations to join our leadership team and play a critical role in driving alignment, execution, and operational excellence across the business.

This role will act as a central coordination point for several key departments: Delivery, Talent, Sales, Client Success, Legal, and Finance. The Head of Business Operations will help translate business development goals into clear operating plans, ensure cross-functional execution of OKRs, and design, implement, and continuously improve the processes that enable scalable growth.

This is a highly visible, strategic role for someone who thrives at the intersection of strategy, operations, and execution.

What We Are Looking For

  • Proven experience in Business Operations, Strategy, Operations, or a similar leadership role, ideally in a technology, consulting, or high-growth environment.
  • Strong track record of driving cross-functional initiatives and aligning multiple teams toward shared business goals.
  • Exceptional organizational and project management skills, with the ability to manage complex, multi-stakeholder initiatives.
  • Experience defining, implementing, and running operational processes tied to OKRs or similar goal-setting frameworks.
  • Strong business acumen with the ability to translate strategy into execution.
  • Excellent communication and stakeholder management skills, including experience working with executive leadership.
  • High attention to detail combined with the ability to think at a systems and strategic level.
  • A proactive, ownership-driven mindset with a strong bias toward action.


What We Offer

  • Competitive salary.
  • Paid time off (vacation, sick leave, maternity and paternity leave, holidays).
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, vision insurance.
  • 401(k) with 4% match.
  • Virtual company events each month.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.


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