Head of Analytics

Trajektory

$125K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of leadership experience in Business Intelligence, Consulting, or Sports/Sponsorship Analytics, preferably in a B2B SaaS environment.
  • Deep understanding of the sports sponsorship ecosystem, covering areas like broadcast media, social media tracking, and demographic analysis.
  • Strong analytical skills with expertise in SQL and experience with cloud data warehouses like Google BigQuery or Snowflake.
  • Familiarity with statistical environments such as R, SPSS, or SAS, and proficiency in BI visualization tools like Looker Studio or Tableau.
  • Experience with CRM systems (Salesforce or HubSpot) and project management tools (Asana) is a plus.
  • Exceptional communication skills, capable of translating complex data into clear narratives for non-technical stakeholders.

Responsibilities

  • Serve as a bridge connecting various departments to transform technical data into executive-ready reports.
  • Implement data-driven capacity planning to optimize task distribution and ensure timely delivery.
  • Enhance Trajektory's sponsorship valuation methodology across various channels.
  • Lead data storytelling and thought leadership initiatives to establish industry credibility.
  • Collaborate with the Commercial team to scope and deliver tailored consulting projects.
  • Create standardized playbooks for custom deliverables to streamline processes and boost efficiency.
  • Support Customer Success in delivering insights that align with CFO expectations to drive renewals and expansions.

Benefits

  • Opportunity to lead a growing data operations team in a dynamic environment.
  • Access to mentored professional growth through collaboration with industry experts.
  • Engagement in high-impact projects that shape the company's direction and client success.
  • Flexible working environment fostering creativity and innovation.
  • Company culture emphasizing transparency, collaboration, and integrity.
Full Job Description
Job Summary

The Trajektory team is looking for an ambitious, creative, resourceful, and results-driven Head of Analytics to lead our growing data operations team in Chicago. As a member of the leadership team, you will be self-sufficient in running a cross-functional department that delivers on Business Intelligence (BI) and Professional Services commitments.

You will coordinate with BI Analysts to deliver industry-leading data validation, continuously update Trajektory's proprietary valuation models, support client reporting/recaps, and partner with Product & Engineering to drive platform features and automation.

Key Responsibilities

1. Leadership & Team Management
  • Cross-Functional Collaboration: Serve as the core bridge connecting Business Intelligence, Professional Services, Sales, and Customer Success to translate raw technical data into executive-ready narratives.
  • Capacity Planning: Implement data-driven capacity planning to optimize the distribution of project tasks and ensure on-time delivery of client data and reports.

2. Sponsorship Valuation & Data Prowess
  • Evolve Methodology: Support the scaling of Trajektory's core sponsorship valuation methodology across multiple channels (Broadcast, Social, Digital, and In-Venue).
  • Data Storytelling & Thought Leadership: Drive strong data analysis and compelling storytelling across the organization, leveraging our data to create analysis, studies, and white papers that solidify Trajektory's position as an industry leader.
  • Analytical Excellence: Act as the organization's expert in data and analytics, ensuring the team maintains the highest level of rigor and insight when translating complex data into business value.

3. Professional Services & Custom Projects
  • Project Scoping & Delivery: Collaborate directly with the Commercial team (Sales, Customer Success) to scope, price, and deliver ad-hoc consulting projects (e.g., custom league rate cards, naming rights, and economic impact analyses).
  • Efficiency & Templatization: Develop standardized playbooks and templates for custom deliverables to reduce manual labor, optimize margins, and speed up delivery times.

4. Customer Success & GTM Enablement
  • CFO-Ready Client Insights: Support Customer Success with "CFO-ready" benchmarking, white-space analysis, and executive summaries to maximize client renewals and expansions.
  • Sales & Marketing Content: Equip Sales and Marketing with compelling data-driven talking points, industry reports, and case studies to accelerate brand and agency sales pipeline velocity.


Qualifications & Skill Requirements
  • A Good Human: Embody our company values of transparency, collaboration, and high-integrity work.
  • Experience: 6+ years of leadership experience in Business Intelligence, Consulting, or Sports/Sponsorship Analytics. Experience in a B2B SaaS startup environment is highly preferred.
  • Sponsorship Industry Knowledge: Deep understanding of the sports sponsorship ecosystem, including broadcast media buying, social tracking, in-venue placement, and demographic analysis.
  • Technical Analytics Toolkit:
    • Strong analytical skills with the ability to structure and manipulate massive data sets.
    • Advanced SQL skills and experience working with cloud data warehouses (e.g., Google BigQuery, Snowflake).
    • Experience with statistical environments (e.g., R, SPSS, SAS) is highly preferred.
    • Experience utilizing business intelligence visualization tools (e.g., Looker Studio, Tableau) to build client dashboards.
  • CRM & Project Management: Experience leveraging Salesforce or HubSpot for data reporting, and tools like Asana for operational project management is a plus.
  • Prioritization Specialist: ability to effectively manage and organize the priority order of tasks and projects across the team, accounting for the short- and long-term commercial impacts.
  • Problem-Solver: Immense curiosity and a drive to get to the "WHY" behind data trends.
  • Communication: Exceptional verbal and written communication skills; ability to explain complex statistical models to non-technical client stakeholders.
  • GSD Leader: read as "Get Shit Done" and move with purpose
  • Bonus Points: A nerdy sense of humor and/or a collection of sports data dad jokes!

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